Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharon DeLuca

Vernon,CT

Summary

Professional Assistant Store Manager with experience in training and managing retail staff. Exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented in ensuring performance complies with applicable standards, rules and regulations.

Experienced with food preparation, customer service, and maintaining cleanliness. Utilizes effective communication to ensure customer satisfaction and team coordination. Knowledge of safe food handling practices and inventory management.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Deli Associate

Publix
10.2021 - 09.2025
  • Prepared and sliced deli meats and cheeses to customer specifications, ensuring quality and freshness.
  • Assisted customers with product selections, providing excellent service and product knowledge.
  • Operated slicing machines and scales safely, adhering to all health regulations and safety protocols.
  • Maintained cleanliness of workstations, ensuring compliance with food safety standards.
  • Implemented inventory management practices to reduce waste and improve stock availability for customers.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Created appealing food arrangements for party trays and specialized orders.
  • Prepared salads, soups and sandwiches for customers.
  • Documented customer orders and conveyed special requests to kitchen staff.

Cosmetologist

Salon Creations
04.2018 - 01.2025
  • Met with new clients, providing effective hair consultations detailing expectations for color, style and cut.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Recommended products to customers to meet current needs or resolve specific concerns.
  • Collected payment from customers and scheduled next appointments.

Full Time Sales Lead

Lane Bryant Inc.
10.2006 - 03.2018
  • Partnered with SM and DM to implement merchandising plans to guarantee profitability on weekly basis.
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Trained employees in inventory practices, POS systems and product knowledge, contributing to customer satisfaction ratings.
  • Mentored team on effective upselling and cross-selling techniques.
  • Ensured proper organization of store, responded to customer complaints and answered questions quickly.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Coached and developed store associates through formal and informal interactions.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Worked with associates to prevent shrink.

Education

Cosmetology

Willimantic Institute of Cosmetology
Willimantic, CT
05.1988

High School Diploma - undefined

Coventry High School
Coventry, CT
06.1987

Skills

  • POS systems operations
  • Stock management
  • Sales strategies
  • Merchandising
  • Loss prevention
  • Customer engagement
  • Strong work ethic

Certification

Florida Cosmetology License

Timeline

Deli Associate

Publix
10.2021 - 09.2025

Cosmetologist

Salon Creations
04.2018 - 01.2025

Full Time Sales Lead

Lane Bryant Inc.
10.2006 - 03.2018

Cosmetology

Willimantic Institute of Cosmetology

High School Diploma - undefined

Coventry High School

Similar Profiles

CREATE PROFILE
Sharon DeLuca