SHARON DERRINGTON
Victoria,USA
Summary
Dedicated and conscientious Community Health Worker with exceptional customer service skills and a background in community service. Skilled multitasker capable of managing multiple healthcare tasks with professionalism and accuracy. Resource Specialist professional with a proven track record of meeting company goals through organized practices. Able to work under pressure and adapt to new challenges to enhance the organizational brand. Experienced in assessing needs, identifying resources, and developing treatment plans, organized and dependable with the ability to manage multiple priorities. Detail-oriented Site Coordinator with a successful background in event management, proficient in outreach activity coordination and fundraising, eager to bring value to a non-profit organization.
Overview
23
23
years of professional experience
Work History
Site Coordinator
Golden Crescent Workforce-CIS Program
05.2022 - 05.2025
- Identify and select eligible students for participation in the Communities in Schools (CIS) Program.
- Compile required information from students for participation files as per state/local guidelines.
- Assist Program Supervisor in coordinating services with social service agencies, school staff, and parents.
- Conduct student assessments.
- Maintain accurate and complete files on all CIS participants as necessary in CIS-NAV computer system.
- Participation in all CIS activities (field trips, public relations, and community based organizational presentations as needed.
- Assist Program Supervisor in preparing and implementing the Campus Operational Plan as required by State and Local guidelines.
- Coordinate Campus Volunteers.
- Maintain a positive rapport with school officials, agencies, parents, and other CIS staff.
- Ability to assist students by providing six basic components of program as needed.
- Work in support of and with social service/employment agencies.
- Prepare reports due to CIS Central Office (weekly & monthly), including ABA Report.
- Performs other related duties as assigned.
Office Manager
Jeanette Flores Insurance Agency
10.2021 - 03.2022
- Assisted customer in person, online and by phone with insurance quotes for medical, dental and life insurance needs.
- Scheduled appointments, and also responsible for making sure each customer was happy with the initial and continuing service they received.
- Maintained equipment inventory, scheduled maintenance and handled customer correspondence.
- Managed contract provisions, invoices and provided estimates to customers.
- Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints.
Emergency Service Grant Coordinator
Mid-coast Family Services
07.2020 - 09.2021
- Assisted the un-housed and underprivileged in the community. These include finding them housing, food, clothing and medical treatment, ID/Driver’s License and Birth Certificate. This also involve at times doing referrals to Gulf Bend Center for mental health needs.
- Conducted street outreach several days a week with homeless clients and also scheduled appointments in the office when COVID improved and the office was re-opened.
- Handled several case loads up to 200+ including individuals and families.
- Developed many contacts through the years and worked together to make things happen for people who needed our help.
Human Resources Specialist
Gulf Bend Center
01.2015 - 07.2020
- My duties include being on the “ground floor” with the implementation of the HR system by the name of Datis. This program housed all of the employee’s personal and GBC job related information.
- Recruiting training and planning of special events were also a huge part of my job description.
- Ran background checks including, OIG, both State and Federal, keeping all employees with licenses updated in the Datis system.
- Made sure time records were accurate for the payroll period, also GBC required for all employees to keep current insurance and Driver’s licenses since some were issued company cars.
Area Sales Manager
Dillards Department
12.2007 - 08.2014
- Scheduled approximately 22 staff consisting of part and full time to be on the floor selling merchandise 7 days a week. Re-enforced excellent customer service with our staff was essential.
- Made sure inventory was ordered and received and kept the sales areas looking clean and sharp to entice the customers.
- Increased sales by creating numerous initiatives to highlight successes including monthly sales contests, monthly meetings, weekly sales calls and quarterly all-leadership meetings.
- Showed positive work ethic by performance indicators, ensuring that we maintained the highest margins on our products while minimizing costs.
Human Resources Administrative Assistant
Citizens Medical Center
03.2002 - 08.2006
- Recruited, interviewed and assisted potential staff with application questions, exit interviews.
- Responsible for the training and orientations of new hires, explaining benefits.
- Developed and implemented recruitment activities and training for all employee levels. Lead and performed all employee new hire and new benefit orientations.
- Managed and performed all employee interviews, paperwork and termination procedures. Prepared and assisted the HR manager with employee policies and procedures.
- Developed and trained all new employees as well as resolving issues with current employees regarding benefits, payroll, hour and pay adjustments and performed various administrative functions.
Education
J. Frank Dobie High School
Houston, TexasBachelor of Science - Psychology
University of Houston-UHV
Clear Lake, Texas05-2028
Skills
- Original concept development
- Effective communication
- Problem Solving
- Project Coordination
- Critical Thinking
- Strong verbal communication
- Conflict management
- Database Administration
- Security Support
- Business Operations
- Microsoft Power Point
- Workforce scheduling
- Materials Management
- Logistics Management
- Team leadership
- Electronic Health Record (EHR) Proficiency
- MS Office
- Client support
- Cost optimization
- Detail-oriented organization
- Team development and leadership
- Outreach activities
- Volunteer acquisition
- Transportation coordination
- Community outreach
- Volunteer recruitment
- Improvement implementation
- Program oversight
- Training and mentoring
Timeline
Site Coordinator
Golden Crescent Workforce-CIS Program
05.2022 - 05.2025
Office Manager
Jeanette Flores Insurance Agency
10.2021 - 03.2022
Emergency Service Grant Coordinator
Mid-coast Family Services
07.2020 - 09.2021
Human Resources Specialist
Gulf Bend Center
01.2015 - 07.2020
Area Sales Manager
Dillards Department
12.2007 - 08.2014
Human Resources Administrative Assistant
Citizens Medical Center
03.2002 - 08.2006
J. Frank Dobie High School
Bachelor of Science - Psychology
University of Houston-UHV
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