Sharon Devericks
Bridgeport,WV
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
Transportation Administrative Assistant
West Virginia Department of Transportation
Bridgeport, WV
01.2024 - Current
- Managed weekly payroll duties and submitted data int Oasis.
- Calculated Mileage into Asset Works.
- Verify expense report for my organization.
- Verify Time I report and send to reporting unit.
- Calculated employee leave time by comparing available hours against listed hours.
- Conducted audits of payroll accounts to ensure accuracy and compliance.
- Utilized payroll software efficiently to process payroll and generate necessary reports.
- Tracked and managed employee leave balances, including vacation, sick, and personal leave.
- Managed multi-line telephone system, directing calls to appropriate departments.
- Greeted visitors warmly and directed them to correct personnel or office.
- Preserved office security by following safety procedures and controlling access via reception desk.
Customer Service Representative / Call Center
Parcs
Salem, WV
05.2022 - 10.2023
- Answer multi line phone switchboard, direct calls to the appropriate store location and department, assist customers with a warm and professional attitude, answer general questions.
Patient Services Representative
Regional Eye
Bridgeport
04.2019 - 01.2020
- Provide excellent customer service, experience with EHR, check patients in and out, patient demographics, schedule, cancel and move appointments, take bill payments and copays, scan insurance cards, photo id, referrals, letters, and test into computer system, make patient reminder calls, fax information to other offices, encounter forms, sell and dispense eyeglasses, take payments for eyeglasses, repair and do adjustments on eyeglasses.
Office Manger Behavior Health Care
Progressive, Preventive Health Care
Bridgeport
10.2018 - 04.2019
- Provide excellent customer service, telephone etiquette, electronic health record experience, schedule appointments, electronic and paper billing, post all payments to patient accounts, filing and charting, prepare letters, confirm patient appointments, understand EOB's.
Education
Associate Degree in Medical Administration -
West Virginia Junior College
06.2016
GED -
05.1986
Skills
- Administrative Procedures
- Time Management
- Active Listening
- Document and File Management
- Microsoft Office
- Editing and proofreading
- Multi-line phone proficiency
- Excellent Communication
- Teamwork and Collaboration
- Office Administration
- Report Preparation
- Data Entry
- Mail Management
- Recordkeeping
- Calendar Management
- Clerical Support
Timeline
Transportation Administrative Assistant
West Virginia Department of Transportation
01.2024 - Current
Customer Service Representative / Call Center
Parcs
05.2022 - 10.2023
Patient Services Representative
Regional Eye
04.2019 - 01.2020
Office Manger Behavior Health Care
Progressive, Preventive Health Care
10.2018 - 04.2019
Associate Degree in Medical Administration -
West Virginia Junior College
GED -
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