Sharon Dickerson

I reviewed medical services, which were denied by insurance companies, and appealed the denial. Very knowledgeable with ACE, EPIC, Interqual, and MCG.

• Educated patients and caregivers on healthcare protocols and processes.
• Served as a liaison between patients and various support services such as financial assistance programs, community resources, and mental health counseling to ensure holistic care was provided.
• Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
• Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
• Worked as the liaison between the facility and insurance companies.
• Reviewed medical care to ensure compliance with insurance/Medicare guidelines.

• Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
• Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
• Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
• Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
• Worked as a liason between the hospital and insurance company
• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
• Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
• Authored initial assessments of patients and family to develop plans for individual home care needs.
• Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
• Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
• Responded promptly and professionally to patient questions and concerns.

• Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
• Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
• Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
• Contributed to the overall success of the home health agency by maintaining high levels of patient satisfaction and positive outcomes.
• Provided physical assessments, medication, and chronic disease management to home health patients.
• Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
• Coordinated with other healthcare team members to support patient needs.
• Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.

• Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
• Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
• Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
• Contributed to the overall success of the home health agency by maintaining high levels of patient satisfaction and positive outcomes.
• Provided physical assessments, medication, and chronic disease management to home health patients.
• Assessed patients' health status and developed individualized care plans to suit needs.
• Administered medications and treatments as prescribed by physicians.
• Administered different therapies and medications in line with physician orders and treatment plan.

• Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
• Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
• Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
• Assisted with wound care, dressing changes and NG tube placement to maintain stable patient conditions.
• Educated patients and families on disease diagnosis, prognosis and post-operative care.
• Provided inpatient care to diverse population of adult medical and surgical patients.
• Educated patients on self-care techniques such as wound management, medication administration, and lifestyle modifications to promote long-term wellness.