Sharon D. Jayson
Executive Support Specialist
Crofton,Maryland
Summary
With over 25 years of administrative experience in the legal and corporate sectors, I have developed strong interpersonal and customer service skills to effectively communicate with senior level attorneys, partners, clients, opposing counsel, court reporters, vendors, staff, and stakeholders. My multitasking and attention to detail are complemented by my positive and upbeat attitude. I excel in fast-paced environments and am recognized for my dependability and ability to work independently.
Overview
2025
2025
years of professional experience
2
2
years of post-secondary education
Work History
Receptionist
Katten Muchin Rosenman LLP
4 2014 - Current
- Provide front desk coverage, answer phones and direct calls, provided assistance to staff, greet clients and visitors, scheduled conferences, coordinated luncheons, schedule visiting office reservations, assist legal staff with special projects and serve on various office committees
- Assist the Records department working in IRM, create wallets and subfolders, do reports for client and matter numbers, box documents for off-site shipping
Receptionist/Events Coordinator
Sheppard Mullin Ritcher & Hampton LLP
09.2008 - 09.2013
- Greeted visitors in a welcoming, comfortable and professional environment; answer questions for visitors and inform lawyers of client arrivals; operated a multiline phone system, screened and directed calls to the appropriate individual; attended to needs of visiting attorneys from other offices; scheduled appointments; maintained and scheduled conference rooms; coordinated conferences and luncheons, assisted with coordinating office events (such as holiday parties, company picnics, etc.), set up and negotiated accounts with outside vendors; recorded and distributed attorney’s monthly parking; performed standard office tasks, such as update office daily attendance reports; update office staff home and office directories; assisted marketing department with special events functions; trained secretaries for evening reception coverage and other miscellaneous tasks as assigned
Receptionist / Sales Assistant
Fahrenheit LLC
01.2008 - 08.2008
- Answered phones, greeted guest and clients, managed small projects, assisted sales associates with putting together proposal packages, placed furniture and fabric orders, created and set up a digital filing system for the company and was responsible for all administrative duties
Receptionist Supervisor
Dewey & LeBoeuf LLP
11.2005 - 01.2008
- Was responsible for the hiring, training and coordination of the receptionist team
- Coordinated all conferences, luncheons and out of office events, maintain the Kastle Systems security log, provided administrative duties in the Human Resources department, trained all staff and attorneys on the firm’s phone system, maintained and set up vendors contracts for the firm and resolved all conflicts, complaints concerning the reception team and wrote up the yearly evaluations
- Assisted with the firms office move
Chief Receptionist / Administrative Assistance
Zuckerman, Spaeder LLP
10.2001 - 06.2005
- Assisted the CO with administrative duties
- Oversaw and coordinated the receptionist team, which included training, scheduling, resolving complaints and conflicts, answered the switchboard, greeted clients and guest, scheduled conferences, coordinated luncheons and office events, provided telephone training to new staff and attorneys, maintained logging system for the distribution of Kastle System devices, resolved minor phone problems, entered attorney’s daily time, opened and maintained accounts with firm’s outside vendors, assisted the administrative and support staff
Administrative Assistant / Events Coordinator
Brobeck, Phleger & Harrison
08.1999 - 10.2001
- Answered switchboard, greeted clients and guest, trained attorneys and staff on the firm’s phone system, scheduled and coordinated conferences and luncheons, coordinated office events (such as holiday parties, company picnics, firm-wide policy committees), set-up and negotiated accounts with outside vendors, assisted the accounts payable department, maintained updated library materials, located books, recorded and distributed attorneys’ monthly time assisted with the 2000 office move
Chief Receptionist
Zuckerman, Spaeder, Goldstein, Taylor & Kolker LLP
03.1990 - 08.1999
- Oversaw and coordinated a team of four receptionists, which included training, scheduling, resolving complaints and conflicts, answered switchboard, greeted clients and guest, scheduled conferences, coordinated luncheons and office events, provided telephone training to staff and attorneys’, maintained logging system for the distribution of Kastle Systems devices, resolved minor phone problems, assisted the accounting department and support staff
Receptionist
Spiegel & McDiarmid
09.1988 - 03.1990
- Answered switchboard, provided administrative assistance to staff, greeted clients, scheduled conferences, coordinated luncheons, kept library materials updated, located books, booked travel arrangements for attorneys’, assisted the Office Administrator and the Human Resources department
Education
Bowie State University
01.1979 - 01.1981
high school diploma -
Ballou Senior High School
Skills
telephone systems
Microsoft Word
Microsoft Outlook
Excel
Webview Elite
Windows 95
PC DOCS
Internet Explorer
PowerPoint
Video-Conferencing
iManage
IRM
Records
Certified Notary Public
Timeline
Receptionist/Events Coordinator
Sheppard Mullin Ritcher & Hampton LLP
09.2008 - 09.2013
Receptionist / Sales Assistant
Fahrenheit LLC
01.2008 - 08.2008
Receptionist Supervisor
Dewey & LeBoeuf LLP
11.2005 - 01.2008
Chief Receptionist / Administrative Assistance
Zuckerman, Spaeder LLP
10.2001 - 06.2005
Administrative Assistant / Events Coordinator
Brobeck, Phleger & Harrison
08.1999 - 10.2001
Chief Receptionist
Zuckerman, Spaeder, Goldstein, Taylor & Kolker LLP
03.1990 - 08.1999
Receptionist
Spiegel & McDiarmid
09.1988 - 03.1990
Bowie State University
01.1979 - 01.1981
Receptionist
Katten Muchin Rosenman LLP
4 2014 - Current
high school diploma -
Ballou Senior High School
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