Work Preference
Summary
Overview
Work History
Education
Skills
Volunteer Experience
Administration Support
Academic & Enrollment
Management & Supervision
Timeline
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Sharon D. Ross

House of Refuge Outreach
Willernie,MN

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Location:

Sioux City, IAMinneapolis, MNSaint Paul, MN

Open to relocation:

Yes

Executive administration professional and former founder with broad experience in office leadership, enrollment operations, and business strategy development. Combines project management, client relations, technology coordination, and staff training with a steady focus on organization, problem solving, and supporting leadership teams through change and growth.

21
years of professional experience

Work History

Founder/Executive Director
3 Years 4 Months
House of Refuge Outreach - Twin Cities | 09.2021 - 01.2025
Sr. Executive Assistant
2 Years 9 Months
Global Medical Services | 12.2018 - 09.2021
Sr. Exec Asst to Pres./CEO & CFO/COO
2 Years 9 Months
Harvest Network of Schools | 07.2015 - 04.2018
Sr. Exec Asst-Regional VP
2 Years 8 Months
Teach for America | 10.2012 - 06.2015
Chief of Staff to VP Quality Utilization
2 Years 10 Months
HealthPartners | 12.2009 - 10.2012
Administrator
1 Year
University of MN | 12.2008 - 12.2009
Project & Charter School Start-Up Director
2 Years 1 Month
Harvest Prep | 11.2006 - 12.2008
Sr. Executive Asst. to VP Human Resources
6 Months
Wilsons Leather | 05.2006 - 11.2006
Sr. Exec Assistant-Investment Banking
2 Years 1 Month
Piper Jaffrey | 04.2004 - 05.2006

Education

Bachelor of Arts - Business Administration

University of St. Thomas - Saint Paul, MN

Skills

Nonprofit management
Business development
Grant writing
Enrollment operations
Strategic planning
Project management
Budget management
Process improvement strategies

Volunteer Experience

Volunteered during COVID-19 pandemic and riot protests to provide food, clothing and household items to families in crisis., Volunteered at St. Paul Charter School during the 2018-2019 school year to help with reading, math and testing strategies., I volunteered at my church in feeding hungry families, giving out clothing, and adopting a family program for families during the Thanksgiving and Christmas Holidays.

Administration Support

  • Provided Senior Level Executive Support to C-Level Suite Executives with extremely busy calendar management with extreme detail while being a strategic thought partner ensuring that Executives are prepared ahead of time for all responsibilities, travel arrangements, letter writing, file maintenance, Outlook mailbox management and replying on behalf of the Executive and phone support.
  • Handled confidential material at the highest level.
  • Coordinated the electronic communications and logistics for four Board of Directors for a Charter School.
  • Coordinated the communications and logistics of Executive and Leadership Team meetings and managed the projects/plans to ensure completion of needed tasks.
  • Prepared and reconciled expense reports.
  • Updated and organized reports.
  • Extensive international/domestic travel for C-Level Suite Executive
  • Provided strategic thinking and project planning and management for regional and national initiatives.
  • Setting the strategic direction of C-Level Suite Executive's calendar to ensure that it aligns with priorities.
  • Coordinated and monitored budgets and financial system transactions.
  • Directed and managed social service agency for the community which included wraparound services for families. These services included, but not limited to, Adult GED classes, Job Search and Resume Assistance, Shopping with Dignity Food Shelf Program and Housing Assistance.

Academic & Enrollment

Developed long-term strategies and implementation plans in accordance with enrollment priorities and mission of Dunwoody Academy High School

Worked with senior leadership, faculty, Board, and other Dunwoody College of Technology constituencies to develop and articulate admissions priorities and philosophy.

Provided regular reports and planning documents to senior leadership, the Board and faculty on the results of admissions activity.

Initiated research studies, which aided in understanding the effects and outcomes of admissions for a new charter high school for inner city urban youth.

Developed and managed the school's Enrollment strategy, ensuring that marketing efforts are aligned with admission goals.

Prepared and managed the enrollment budget, monitoring all expenditures to assure compliance with the policies of school.

Led and managed the admissions process by providing vision, objectives and strategies that supported the enrollment of students and any activities in meeting defined goals.

Protected the confidentiality of records and information gained as part of exercising professional duties and used discretion in sharing such information within the legal confines.

Designed and implemented a comprehensive strategic plan for enrolling new students to the school who were inner city urban students.

Organized and managed all activities to attract inner city urban students to the school.

Conducted presentations (e.g., feeder schools, tours, churches, community organizations and school fairs) to promote Dunwoody Academy High School and attract prospective students and their families.

Responsible for all strategies and processes leading to a successful enrollment process to attract, enroll, and retain a diverse and dynamic student population.

Management & Supervision

  • Performed research, data collection, statistic compilation, document generation as necessary to complete special projects and receive timely feedback from parents, staff and community members.
  • Utilized discretion and judgment in dealing with executive direct reports, as well as communication with customers and vendors via telephone and email.
  • Designed and delivered interactive, experiential workshops, such as Facilitation Skills, Cross-cultural Communication, Tolerating Dissent, and Developing Leadership Skills. Designed and facilitated meetings and retreats to achieve desired outcomes. Managed training programs for the professional development of consultants, facilitators, and coaches in change management.
  • Facilitated visioning, strategic planning, board development, customer service improvement, and performance management.
  • Work alongside teammates to build a movement for educational equity.
  • Responsible for drafting, editing and processing manuscripts, grant proposals and other documents.
  • Assisted in writing the study protocols, initial IRB application, continuing reviews, amendments, and other study-related documents.
  • Maintained strict patient confidentiality according to HIPAA regulations and applicable law.

Timeline

Founder/Executive Director
House of Refuge Outreach
09.2021 - 01.2025Read more
Sr. Executive Assistant
Global Medical Services
12.2018 - 09.2021Read more
Sr. Exec Asst to Pres./CEO & CFO/COO
Harvest Network of Schools
07.2015 - 04.2018Read more
Sr. Exec Asst-Regional VP
Teach for America
10.2012 - 06.2015Read more
Chief of Staff to VP Quality Utilization
HealthPartners
12.2009 - 10.2012Read more
Administrator
University of MN
12.2008 - 12.2009Read more
Project & Charter School Start-Up Director
Harvest Prep
11.2006 - 12.2008Read more
Sr. Executive Asst. to VP Human Resources
Wilsons Leather
05.2006 - 11.2006Read more
Sr. Exec Assistant-Investment Banking
Piper Jaffrey
04.2004 - 05.2006Read more
University of St. Thomas - Bachelor of Arts, Business Administration
Read more
Sharon D. Ross