Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sharon D. Silmon

Dacula,USA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

33
33
years of professional experience

Work History

Management and Program Analyst

US DOL/Office of Federal Contract and Compliance Programs
Atlanta, USA
01.2025 - Current
  • I provide the Regional Director, Deputy Regional Director, the Director of Planning and Support, and (9) District Directors with administrative, program operations and management support.
  • Performs a range of analytical studies and projects related to regional program operations in the areas of management and productivity improvement, including the effectiveness of work methods, staff utilization, distribution of functions, management controls, and work planning.
  • Serves as the senior analyst for management issues and staff advisor for the OFCCP program administration planning, evaluation, and control.
  • Conducts in-depth reviews of regional and field office organizational structures and resource allocations in relation to program priorities and needs.
  • Coordinate personnel matters, E2 Travel, UPS, Travel Card review, health and safety, space-office moves, budget, training, WebTA (Master Timekeeper) for the Southeast region.
  • Prepares personnel actions, maintain all personnel records and reports for the Southeast Region employees using the HR Connect, and Learning Link system.
  • Responsible for in processing new hires for OFCCP offices.
  • Serves as a credential POC for separating employees ensuring all badges and identification is returned and forms are signed and forwarded to the National Office.
  • Responsible for preparing the annual budget plan and field office budget plans.
  • Tracking all expenditures ensuring the proper coding is applied to correct accounts.
  • I am responsible for providing oversight and technical guidance in the development of financial plans, cost data, and fiscal year budget estimates for OFCCP operations throughout the region.
  • Establishes allocations, obligations, and disbursement controls.
  • Assigns and controls allocations to the district and area offices; Identifies and reports budgetary problems and trends; Initiates appropriate corrective actions for issues identified budget and procurement matters.
  • Collaborates directly with OFCCP national office, and financial officials on the more complex areas associated with regional budget forecasts, allocations, and expenditures for the fiscal year.
  • Monitors the regional OFCCP budget process managed by the Regional Administrative Officer and District Offices.
  • Provides guidance and advises managers and supervisors of budgetary concerns, needs, regulations, and appropriate allocation of funds to managers based on prior history and or present fiscal conditions.
  • Reviews budgetary reports, analyzes and presents cost-effective solutions, and advises the administrative officer and managers of fiscal adjustments as necessary.
  • Creates standard operating procedures, which will improve the effectiveness of regional activities in meeting goals and objectives and recommends any administrative changes or corrective actions required to the director of planning and support.

Management Analyst

Social Security Administration
Atlanta, USA
09.2022 - 01.2025
  • I provided administrative and technical support to the Management Operations Branch as a Management Analyst with specialization in Budget/Staffing & Recruitment.
  • I analyzed trends in expenditures to ensure proper and effective utilization of funds.
  • Compiled, consolidated, interpreted, and summarized budgetary data for preparation of documentation and budget estimates.
  • Provided advice and recommendation to management on preparation of budget estimates, justifications, and execution plans.
  • Enter detailed numerical data accurately in financial systems, spreadsheets, and databases.
  • I administered the Region’s overtime allocations, spending plan for the region IV by tracking funds used and ensuring that the correct accounting information was used for products/services.
  • If deviations appear between the approved budget and actual performance, a report is written to explain the variations and recommending revised procedures.
  • To avoid or alleviate deficits, I may recommend program cuts or a reallocation of excess funds.
  • I also inform program managers and others within the organization of the status and availability of funds in different accounts.
  • Before new programs begin or existing programs are changed, I assessed the program's efficiency and effectiveness.
  • I also made long-range financial planning using the agencies spending plan.
  • I used spreadsheets databases, and word-processing software extensively.
  • I served as a travel and training administrator within the Management Operation Branch for Region IV by reviewing travel accounts for delinquencies and authorizations to travel.
  • I also served as a Third-Party Draft Coordinator for Region IV by assisting hearing offices with application issues and serving as the subject matter expert (SME) for Region IV on Third Party Draft Administration (TPDA)(Checks) with Comprehensive Office Reviews (COR) audits done on all 37 hearing offices.
  • I used SFIS Web FOCUS (Budget/OT software), Web FOCUS (Overtime), Citi manager as purchase card holder and travel administrator, WeLearn for training and I also served as back up UPS accounts administrator by assisting hearing offices with lock out, removals, updates to the UPS system.
  • Also, I was a presenter within the regional office regarding training for the hearing office management and administrative personnel on all matters such as, implementation of new recruitment processes, how to create personnel actions and regulations.
  • Resolved complex and sensitive issues with management and hearing office staff by providing policy and procedure on the matter.
  • Prepared written summarizations of issues regarding various personnel matters to management outlined with policy and recommendations on how to resolve the matter.
  • Assists different agency personnel staff/management dealing with issues in staffing, payroll and DOI, promotion packages, settlement agreements, FPPS actions, Voluntary Leave Transfer Program (VLTP) policy and procedures.
  • During recruitment, I contacted other agencies such as DOL and VA for viable candidates to fill OHO positions during external hiring recruitment period.
  • Present guidance to the hearing offices in written format regarding policies and procedure that are not clear to the audience by researching solutions and presenting binding authority on the subject matter.
  • I collected data from surveys and studies on functional alignments for each hearing office, including information on the relative production experience of hearing office utilizing various configurations of support staff.

Management Analyst

Social Security Administration
Atlanta, USA
04.2009 - 09.2022
  • I provided administrative and technical support to the Management Operations Branch as a Management Analyst.
  • I processed resource allocations for designated Region IV hearing offices and by resolving all discrepancies with those allocations with senior management of each office.
  • I held responsibility for 19 of 37 hearing offices in Region IV.
  • I assisted managers with writing salary recommendations for transferring employees that were changing to a lower-grade positions via hardship transfers, selection, or reassignment.
  • I processed and verified performance awards for the hearing offices by aiding in creating of those actions, ensuring the hearing office has not exceeded their allocation and the awards adhered to agency guidelines for processing union and non-union award allocations.
  • As a Management Analyst, I assisted the Management Operations Branch with high priority projects such as budget, training, awards, and staffing analysis.
  • I created and reviewed personnel actions for hearing offices by ensuring that the information was correct, submitted timely and transferred to the correct Center for Human Resource office.
  • Daily, I provided regulatory, procedural and policy requirements concerning appointments, transfers, resignations, terminations and reinstatements to the hearing office directors and staff.
  • I assisted employees regarding salary benefits, health benefits, life insurance, leave payroll matters and other issues of concern.
  • Daily, I assisted hearing office managers with processing vacancy announcements from start to finish and provide procedural and regulatory guidance.
  • I researched personnel matters for hearing office management to resolve discrepancies in procedures/policies.
  • Responsible for resolving issues with each hearing office regarding personnel and other administrative matters in writing and or/orally.
  • I researched policies and procedures from various sources to ensure that the hearing office was receiving the proper guidance on personnel/administrative matters.
  • I served as presenter within the regional office regarding training for the hearing office management and administrative personnel on all matters such as, implementation of new recruitment processes, how to create personnel actions and regulations.
  • Resolve complex and sensitive issues with management and hearing office staff by providing policy and procedure on the matter.
  • Prepared written summarizations of issues regarding various personnel matters to management outlined with policy and recommendations on how to resolve the matter.
  • Assisted different agency personnel staff/management dealing with issues in staffing, payroll and DOI, promotion packages, settlement agreements, FPPS actions, VLTP policy and procedures.
  • During recruitment, I contacted different agencies such as DOL and VA for viable candidates to fill OHO positions during external hiring recruitment period.
  • Presented guidance to the hearing offices in written format regarding policies and procedure that were not clear to the audience by researching solutions and presenting binding authority on the subject matter.
  • I collected data from surveys and studies on functional alignments for each hearing office, including information on the relative production experience of hearing office utilizing various configurations of support staff.
  • Served as a trainer for the Federal Personnel Payroll System by conducting training with hearing office managers and administrative assistants by providing instructions on how to create personnel actions.
  • Served as liaison regarding personnel action items (labor relations) that arise from labor relations team with confidential requests regarding inquiries on hardship transfer grievances and personnel grievances due to non-selection for vacancy announcements and reasonable accommodation issues.
  • Worked with hearing offices and LMER to adhere to settlement agreements with restoration of leave, administration of litigation awards and other personnel items granted by settlement with an agency specific suspense date.
  • I served as WebTA (timekeeping system) cadre member and in that role, I’ve trained the regional office employees in utilizing the system to post their own time and attendance.
  • I also assisted the hearing offices with any issues that may occur with processing time and attendance.
  • I served as a back- up timekeeper for the management operations branch when the primary timekeeper is unavailable by ensuring that payroll processed timely.
  • As a Local Transit Coordinator, I reviewed and audited applications for regional office employees who participate in the transit subsidy program.
  • I audit the Department of Transportation accounting system, resolving discrepancies, and ensuring compliance on behalf of SSA.
  • As an LTC, I semi-annually send out policy changes, updates and reminders to all the regional office staff that participates in the program.
  • I formulated the AFGE/NTEU Awards to the Region 4 Managers.
  • I correlated and analyzed statistical and narrative material to make appropriate recommendations for actions concerning budget estimates, obligations allocations and costs for the Regional Chief Administrative Law Judge, Regional Management Officer as well as the entire region.
  • I assisted the hearing offices in interpreting SSA and ODAR policy, law, and regulations to ensure compliance with Agency financial requirements.
  • I utilized a web-based program, Financial Information System (SSOARS/FIS), to assess spending of the hearing offices as well as to assess the need for redistributing funds, I have convened all management operation branch key personnel to determine their budget requirements subsequently to creating the spending plan and budget for the region.
  • As a purchase card holder for the Atlanta Regional office I reviewed purchases card statements and the SOARS FIS database to ensure that the hearing offices were not charging items against the wrong SOC/CAN and that they were not engaged in split purchases.
  • Organized and maintained financial records.
  • Assessed financial operations, made best practices recommendations to management, and suggested ways to reduce costs, enhance revenues, and improve profits.
  • I periodically monitor/audit the budget by reviewing reports and accounting records to determine if allocated funds have been spent as specified.
  • If deviations appear between the approved budget and actual performance, budget analysts may write a report explaining the variations and recommending revised procedures.
  • To avoid or alleviate deficits, budget analysts may recommend program cuts or a reallocation of excess funds.
  • I also informed program managers and others within the organization of the status and availability of funds in different accounts.
  • Before new programs begin or existing programs are changed, I assessed the program's efficiency and effectiveness.
  • I also made long-range financial planning.
  • I used spreadsheets, databases, and word-processing software extensively.
  • Previously, I processed hardship transfers request as management analyst that required that I write a synopsis of my findings supporting or disagreeing with an employee’s request for transfer.
  • The findings were submitted to senior management for approval or denial of that request.
  • Previously, I processed Voluntary Leave Transfer program requests for employees that require leave donations to cover medical absences.
  • Created standard operations procedures for the Management Operations Branch on Settlement agreements, Suspensions, External Hiring, Personal Assistants, Change to Lower Grades personnel actions, how to create documents for reference for administrative personnel and managers.
  • Created reference materials for the Administrative Assistant share point site ~Administrative Matters Articles that’s sent to hearing office management as a reference guide on subject matter such as staffing, awards processing, and other items in my area of responsibility.

Management Assistant

Social Security Administration
Atlanta, USA
07.2004 - 04.2009
  • Maintained close liaison with the Regional Personnel Office, Central Office, and Hearing Offices on matters relating to the supply and distribution of personnel resources in the Region’s hearing offices.
  • Collected data from surveys and studies on functional alignments for each hearing office, including information on production experience of hearing office utilizing various configurations of support staff.
  • Daily processed high priority projects such as, budget, training, awards, and staffing analysis for each hearing office.
  • Reviewed and analyzed recommendations for awards ensuring adequacy of justification and conformity with SSA and FPM regulations.
  • Created letters, memos, and spreadsheets utilizing MS office software programs.
  • Daily assisted Management Analysts in conducting operational and administrative studies by helping with data acquisition, compilation, tabulation, and analysis working from workload reports.
  • Serves as primary timekeeper for the management operations branch.
  • Served as a budget reviewer for the travel manager database ensuring travel authorizations are being processed timely and are in accordance with agency regulations.
  • Served as a liaison for the Florida, Tennessee, Georgia, and South Carolina hearing offices on personnel matters, special projects, and supply distribution.
  • Served as a coordinator for the Voluntary Leave Transfer Program for Region IV.
  • Served as an agency coordinator for Citibank travel cards by ensuring the setup of new accounts and maintenance of those accounts acting as a liaison between hearing office personnel and Citibank.
  • Served as the Transit Agency Coordinator for the Regional office ensuring transit accounts are updated and accurate for the individuals in the regional office.

Automation Assistant

Social Security Administration
Atlanta, USA
03.2003 - 07.2004
  • Answered the multi-line telephone system for the Administrative Law Judge’s Office as a receptionist.
  • Provided customer service to the public by directing calls to the proper section and or office regarding their hearings.
  • Assisted the Management Operations Branch with high priority projects such as, budget, training, awards, and staffing projects.
  • Created letters, memos and spreadsheets utilizing MS office software programs.
  • Processed incoming correspondence for the management and program branch ensuring confidential and high priority correspondence was processed securely.
  • Processed control letters, memos and email for high priority issues coming from Headquarters and the other hearing offices.
  • Served a backup timekeeper for the management operations branch.
  • Managed the calendar and email of the Regional Administration Operations Director in the Regional Office.

Automated Logistics Specialist

U.S. Army
, USA
10.1992 - 05.1998
  • Supervised three employees while working in the purchasing section.
  • Processed requisitions for supplies and equipment for turn-ins.
  • Typed monthly reports for Headquarters on downtime of equipment.
  • Managed the turn-in of over 400 repair parts from the Field Artillery Training Center Weapons Pool, returning more than $10, 000.00 to the repair parts account.
  • Served as administrative assistant and operations specialist in section 3-5 personnel short.
  • Maintained automated and manual accounting records for a budget of $1.2 Million.
  • Reviewed and verified quantities against bills of lading, contracts, purchase orders and shipping documents.
  • Established and maintained stock records, inventory material control, accounting, and supply reports.
  • Provided professional customer service support to the company and outside vendors.

Education

Bachelor of Science - Criminal Justice-Legal Track

Georgia State University
Atlanta, GA
06.2004

Associate of Applied Science - Paralegal Studies

University of Alaska Fairbanks
University Of Alaska-Fairbanks
08.2001

Diploma - Automated Logistics

U.S. Army Quartermaster School
Ft. Lee, VA
04.1993

High School Diploma -

Sylacauga High School
Sylacauga, AL
05.1992

Skills

  • Office Administration
  • MS Word
  • PowerPoint
  • WordPerfect
  • MS Access
  • MS Outlook
  • Oracle
  • MS Excel
  • Web focus-SFIS- (Oracle based) Financial
  • Federal Personnel and Payroll System (FPPS)
  • E2 Solutions, Travel Administration
  • USA Staffing
  • HR Connect
  • Lotus Notes
  • MS Teams
  • SharePoint
  • WebTA(Time and Attendance)
  • Team collaboration
  • Problem solving
  • Detail orientation
  • Effective communication
  • Project coordination
  • Budget management
  • Financial forecasting
  • Resource allocation
  • Data analysis
  • Procedure analysis

References

References available upon request.

Timeline

Management and Program Analyst

US DOL/Office of Federal Contract and Compliance Programs
01.2025 - Current

Management Analyst

Social Security Administration
09.2022 - 01.2025

Management Analyst

Social Security Administration
04.2009 - 09.2022

Management Assistant

Social Security Administration
07.2004 - 04.2009

Automation Assistant

Social Security Administration
03.2003 - 07.2004

Automated Logistics Specialist

U.S. Army
10.1992 - 05.1998

Bachelor of Science - Criminal Justice-Legal Track

Georgia State University

Associate of Applied Science - Paralegal Studies

University of Alaska Fairbanks

Diploma - Automated Logistics

U.S. Army Quartermaster School

High School Diploma -

Sylacauga High School

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Sharon D. Silmon