Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Dunbar

Dover,DE

Summary

Proactive [Job Title] with [Number] years of experience working in [Type] restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. Smooth Banquet Server with [Number] years of [Type] event experience. Successful at handling food and beverage services while bussing tables and fulfilling customer requests efficiently. Expert in [Type] events with great eye for detail and friendly personality. Versatile [Job Title] possessing [Number] years bartending and waitstaff experience. Effective coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms. Organized preparer of structured service and work plans, balancing needs of patrons and team members. Efficient [Job Title] with over [Number] years of experience in [Type] and [Type] service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience. Customer-oriented [Job Title] with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Proudly licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work. Adaptable Banquet Server with outstanding reputation of fantastic service for up to [Number] guests at [Type] events. Take initiative for top-of-the-line services and efficient event setup and takedown. Well-versed in [Type] services with commitment to reliability and efficiency. Talented Catering Staff member eagerly sets up and assembles food and supplies at full-service events to satisfy guests. Over [Number] years of friendly and professional serving experience at buffet luncheons, black-tie dinners and receptions. Serves full-course meals in seated and buffet dining styles Hard-working, high energy server with passion for ensuring customer satisfaction. Over [Number] years in food service industry specializing in customer service. Known for great reliability and attention to detail. Experienced Server offering [Number] years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic. Cheerful [Job Title] offering [Number] years of experience in fast-paced service industry settings. Skillfully promoted customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintained service standards and followed safe service regulations. Always ready to help team members by taking on additional tasks. Attentive Banquet Server with [Number] years of serving experience. Always polite and professional with patrons and co-workers even in stressful situations. Communicative [Job Title] dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering [Number] years experience providing service to [Number] dinner guests at [Type] restaurant. Detailed organizer of service operations with versatility in stressful circumstances. Highly motivated and engaging server with [Number] years of serving experience. Dedicated to creating the ultimate guest experience at banquets and special events. Dedicated [Job Title] well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Hospitable Catering Staff with solid background in food and bar service for weddings, social events and corporate functions. Executes food delivery and facility set-up for complex events . Motivated [Job Title] with [Number] years experience successfully serving customers in busy, [Type] restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. Friendly and organized [Job Title] with [Number] years of experience in food service. Familiar with health and safety guidelines and skilled in menu memorization. Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Offering [Number] years of food service experience. Experienced food service professional with [Number] of years in the industry. Skilled in sit-down and buffet style banquet service in fast-paced, large party events.

Overview

18
18
years of professional experience

Work History

Banquet Server

Dover Downs
Dover , Delaware
2013.06 - Current
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Guided arriving guests to tables, took drink orders and relayed information to bartenders.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Adapted service based on customer requests and kitchen readiness.
  • Answered guest questions about events and food services during [Type] events.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by [Amount] % on average.
  • Prepared serving and appetizer trays and set tables for [Type] events with up to [Number] attendees.
  • Cleared dishes and glassware quickly following each course.
  • Implemented new drink policies, reducing over-pouring by [Number]%.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Monitored dietary restrictions and served guests with special needs.
  • Achieved [Timeframe] sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Arranged linens and table settings according to seating plan and event theme.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Coordinated [Number] events throughout [Number] banquet spaces, including weddings, reunions and corporate meetings.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Kept track of event finances, including initial deposits, due payments and final balances.
  • Smoothly circulated appetizer and drink trays around [Type] events, offering selections to guests.
  • Directed and managed all banquet functions for [Number]-room [Type] property, including [Number] square feet of meeting space.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Cleaned and sanitized work stations to meet health department regulations.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Served appetizers, entrees and refilled beverages for events up to [Number] guests.
  • Managed event contracts, including estimates, event profiles and post-event summaries.

Production Worker

Procter-Gamble
Dover , Delaware
2012.09 - 2014.09
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Monitored machinery in operation to identify concerns and make corrections or report complex problems.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Documented production information via daily system logs and discussed non-conformance issues with management.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Took part in all company-offered training sessions, improving [Skill] and acquiring knowledge needed to operate [Type] machine.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Graded and packaged [Number]+ finished products every shift, transporting items for additional processing, storage or shipment off-site.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Reviewed job specifications to determine appropriate setups for [Type] and [Type] machines.
  • Assembled [Type] products according to changing daily work orders and specific customer needs.
  • Enthusiastically took on additional shifts during peak work periods to keep projects on schedule.
  • Organized work to meet demanding production goals with [Number]% success rate.
  • Located and picked merchandise weighing up to [Number] pounds to fulfill [Number] daily customer orders.

Catering Server

Delaware State University
Dover , Delaware
2006.09 - 2013.06
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.
  • Packaged condiments for transportation to event locations.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
  • Loaded and unloaded delivery van carefully to maximize efficiency.
  • Prepared and maintained drink stations throughout catering events.
  • Used varied meal preparation methods to create preselected food offerings for catering clients.
  • Set up and broke down catering services at [Type], [Type] and [Type] events.
  • Served plated dinners with up to [Number] courses.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and sanitized work stations to meet health department regulations.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Served appetizers, entrees and refilled beverages for events up to [Number] guests.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Monitored dietary restrictions and served guests with special needs.
  • Arranged linens and table settings according to seating plan and event theme.
  • Cleared dishes and glassware quickly following each course.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.

Education

High School Diploma -

Lake Forest High School
Felton Delaware
06.1977

Skills

  • Tableside service
  • Dining area cleanliness
  • Buffet Servicing
  • Ordering Procedures
  • Bar Terminology Expertise
  • Guest Seating Arrangements
  • Daily Specials Memorization
  • Guest Relations Management
  • Food Tray Carrying
  • Food Running
  • Food handling
  • Hospitality service expertise
  • Performance improvement
  • Set up and clean up buffets
  • Arranging banquet hall
  • Food preparation
  • Cash handling expert
  • Beverage preparation
  • Table setting
  • Food and beverage pairings
  • Wine Service
  • Food Preparation and Safety
  • Table Setting Knowledge
  • To-Go Order Preparation
  • Order Accuracy
  • High-Volume Dining
  • Service Prioritization
  • Menu Memorization
  • Personal grooming standards
  • Customer needs anticipation and conflict mitigation
  • Food station setup
  • Wine and spirit expertise
  • Front-of-house display creation
  • Speech recognition
  • Menu presentation
  • Item promotion
  • Physical coordination
  • Banquet coordination

Timeline

Banquet Server

Dover Downs
2013.06 - Current

Production Worker

Procter-Gamble
2012.09 - 2014.09

Catering Server

Delaware State University
2006.09 - 2013.06

High School Diploma -

Lake Forest High School
Sharon Dunbar