Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharon Duncan

Riverdale,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Department Asst./ Monitor Tech.

piedmont healthcare
12.1995 - Current

Managed 40 bed telemetry unit

  • Mentored junior staff members on proper monitor usage techniques and troubleshooting strategies for common issues encountered during daily operations.
  • Utilized advanced software applications for efficient data management and analysis, contributing to improved overall workflow efficiency.
  • Contributed to the development of monitoring policies and procedures, promoting a standardized approach across all units.
  • Participated in quality improvement initiatives aimed at enhancing patient safety and satisfaction within the facility.
  • Conducted routine inspections of monitoring equipment to ensure optimal functionality, proactively addressing any issues identified.
  • Maintained strict compliance with all relevant regulatory guidelines and industry standards to uphold the integrity of patient monitoring processes.
  • Improved efficiency in the department by streamlining documentation processes for accurate record keeping.
  • Served as a reliable resource for colleagues seeking guidance or clarification on complex patient cases or technical concerns related to monitoring systems.
  • Enhanced customer satisfaction by vigilantly addressing and resolving issues.

Patient Care Technician

CHILDRENS HEALTHCARE OF ATLANTA
06.1998 - 01.2000
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Bachelor of Health Science -

Purdue Global University

Masters Healthcare Administration -

Purdue Global University

Skills

  • ACLS
  • Basic life support
  • Customer Service
  • Electrocardiography
  • Electronic Health Records
  • Healthcare Administration
  • HIPAA
  • Patient Care
  • Secretarial
  • Coordination and Teamwork
  • Problem-Solving
  • Time Management
  • Multitasking Abilities
  • Effective Communication
  • Adaptability and Flexibility
  • Analytical Thinking
  • Decision-Making

Certification

  • Advance cardiac life support (ACLS)
  • Basic life support (BLS)
  • Certified EKG tech
  • Certified nursing assistant

Timeline

Patient Care Technician

CHILDRENS HEALTHCARE OF ATLANTA
06.1998 - 01.2000

Department Asst./ Monitor Tech.

piedmont healthcare
12.1995 - Current

Bachelor of Health Science -

Purdue Global University

Masters Healthcare Administration -

Purdue Global University
Sharon Duncan