Summary
Overview
Work History
Education
Skills
reading, gardening, animal lover, movies, walking, biking
Languages
Timeline
Generic

Sharon Erlenbach

Secretary
Brooklyn,NY

Summary

Dedicated Sunday School Teacher committed to providing spiritual education for youth. Kind and respectful individual possessing in-depth knowledge of Sunday school curriculum, scripture and content. Skillful in planning and coordinating spiritual growth activities and guiding children in completing projects and activities.

Overview

35
35
years of professional experience

Work History

Sunday School Volunteer/Teacher

Temple Beth David
09.2020 - 09.2023
  • Served as a positive role model to children by exemplifying strong moral values and demonstrating kindness, patience, and understanding in all interactions.
  • Provided a safe and nurturing environment for children, fostering open communication and trust.
  • Worked closely with parents to address any concerns or issues related to their child''s faith development.
  • Developed age-appropriate lessons focused on biblical teachings while addressing real-life situations faced by today''s youth.
  • Demonstrated flexibility in adapting lesson plans based on individual student needs, ensuring each child received personalized attention during class time.

Sales Support

Metropolitan Life Insurance Company, MetLife USA
01.2001 - 01.2008
  • Spearheaded collaboration between sales support functions such as pre-sales and post-sales teams for seamless customer experiences.
  • Aided in the development of training materials for new Sales Support Associates, ensuring a smooth onboarding experience.
  • Championed the adoption of CRM software within the sales support team, significantly improving data accuracy and accessibility for all team members.
  • Ensured compliance with company policies and industry regulations while managing daily operations within the sales support team.
  • Spearheaded process improvements that led to increased efficiency in sales support functions while simultaneously boosting team morale.

Secretary

Ceramic World, Inc.
01.1995 - 12.1999
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Legal Secretary

Deffina & Blau, PC
01.1989 - 12.1995
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Organized files for court proceedings.
  • Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
  • Received and placed telephone calls to clients and prospective clients.
  • Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
  • Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.

Education

High School Diploma -

Long Beach High School
Long Beach, NY
06.1967

Skills

Typing, Speedwriting, taking dictation, spelling, grammar

reading, gardening, animal lover, movies, walking, biking

Love flowers and planting in garden. Have 4 dogs. 

travel to Florida annually, swimming, boating.

Languages

French
Elementary
Hebrew
Limited Working

Timeline

Sunday School Volunteer/Teacher

Temple Beth David
09.2020 - 09.2023

Sales Support

Metropolitan Life Insurance Company, MetLife USA
01.2001 - 01.2008

Secretary

Ceramic World, Inc.
01.1995 - 12.1999

Legal Secretary

Deffina & Blau, PC
01.1989 - 12.1995

High School Diploma -

Long Beach High School

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Sharon ErlenbachSecretary