Sharon Everett
Huntsville,AL
Summary
Driven by a results-focused approach, I leveraged my strong organizational skills and attention to detail at Toyota Motor Manufacturing to enhance product quality and team efficiency. My adeptness in problem-solving and professional demeanor, honed across roles, significantly improved customer satisfaction and operational excellence, showcasing my ability to excel in diverse environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Delivery Courier
Door Dash
02.2022 - Current
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered food and acquired proper photos for all deliveries.
- Drove safely at all times to avoid accidents and harm.
Caregiver
Home Instead
09.2020 - 07.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Event Specialist
Advantage Sales And Marketing
01.2020 - 04.2020
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Interfaced with clients to understand event objectives.
- Managed event logistics and operations.
- Elevated guest satisfaction by addressing concerns promptly and professionally during events.
Production Line Assembly Worker
Toyota Motor Manufacturing
08.2018 - 01.2020
- Facilitated smooth operations on the production floor by keeping workspaces clean, organized, and free from clutter.
- Kept work areas clean by removing trash and debris and organizing tools in preparation for next day.
- Ensured high-quality finished products by conducting thorough inspections at various stages of the assembly process.
- Demonstrated strong technical skills when operating machinery or using tools required for specific assembly tasks.
- Improved product output rate with consistent attention to detail while assembling components according to specifications.
- Contributed to team success by cross-training in multiple roles, providing flexibility and adaptability in the workplace.
- Adhered to company policies, procedures, and manufacturing guidelines consistently throughout all work activities.
- Completed durable assemblies and subassemblies with hand and power tools.
- Maintained a safe working environment by adhering to safety protocols and proactively addressing potential hazards.
- Bolstered customer satisfaction rates by ensuring that all products were assembled in accordance with specifications and quality standards.
Supervisor in Training
Thompson Hospitality
08.2017 - 07.2019
- Achieved operational excellence through consistent monitoring and evaluation of team performance.
- Built highly productive teams through team building, clear communication and ongoing coaching.
- Cultivated strong relationships with clients through proactive communication and excellent problem-solving abilities.
Assembly Worker
Alabama Temporary & Technical Services
05.2017 - 10.2017
- Followed detailed assembly instructions, processes, and procedures.
- Completed assigned tasks quickly to decrease production time.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
- Increased overall productivity with attention to detail, ensuring precise alignment of components during assembly process.
- Notified supervisor of issues with equipment or production.
- Assisted in training new employees, providing guidance on proper techniques and safety protocols.
Supervisor
Touchstar Madison Square
07.2016 - 08.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Tax Preparer
Missala Tax Service
01.2016 - 04.2016
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Educated clients on tax planning strategies, helping them save money in future years.
- Maintained compliance by adhering to current tax laws and regulations.
Customer Service Representative
DIRECTV
01.2011 - 05.2011
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate Degree - Accounting
J.F. Drake State Community And Technical College
Huntsville, AL06.2015
Diploma -
Brandon High School
Brandon, FL06.1994
Skills
- Punctually
- Working Independently
- Customer Service
- Attention to Detail
- Time Management
- Problem-Solving
- Relationship building and rapport
- Reliability
- Active Listening
- Type 40 wpm, Microsoft office Word, Excel, PowerPoint, Outlook,
Timeline
Delivery Courier
Door Dash
02.2022 - Current
Caregiver
Home Instead
09.2020 - 07.2024
Event Specialist
Advantage Sales And Marketing
01.2020 - 04.2020
Production Line Assembly Worker
Toyota Motor Manufacturing
08.2018 - 01.2020
Supervisor in Training
Thompson Hospitality
08.2017 - 07.2019
Assembly Worker
Alabama Temporary & Technical Services
05.2017 - 10.2017
Supervisor
Touchstar Madison Square
07.2016 - 08.2017
Tax Preparer
Missala Tax Service
01.2016 - 04.2016
Customer Service Representative
DIRECTV
01.2011 - 05.2011
Associate Degree - Accounting
J.F. Drake State Community And Technical College
Diploma -
Brandon High School
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