Alexander Hines
Allendale,MI
Summary
Highly-motivated individual with desire to take on new challenges in the field of IT/Cybersecurity. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to contribute to a dynamic team and support organizational goals
Overview
6
6
years of professional experience
Work History
Product Testing - Inspecting Technician
Grand Rapids Liquidators
Hudsonville, MI
07.2023 - Current
- Strong knowledge of electrical components, operations, specifications, and proper testing methods demonstrated.
- Configured, distinguished, and repaired hardware to consistently maintain optimal performance of technology equipment
- Managed and maintained inventory control systems
- Controlled customer orders to meet shipment timetables and minimize errors.
- Demonstrated willingness to learn new tasks and increase skill levels by volunteering to assist management with projects
- Created shipments and organized merchandise by category.
Associate
Lowe's Home Improvement Store
White Lake, MI
05.2022 - 07.2023
- Provided instruction and mentorship to junior staff regarding customer service strategies and techniques
- Adapted to diverse work shifts in order to fulfill corporate seasonal and business requirements
- Managed multiple tasks by prioritizing and meeting tight deadlines, supported management with various projects
- Provided customers with accurate and up-to-date product pricing information
- Demonstrated exceptional customer relations skills through effective communication and personalized assistance
- Obtained company forklift certification, enabling efficient product loading and unloading.
Dining Room Associate/ Grill Asst. Manager
Pine Knob Ski Resort
Clarkston, MI
11.2018 - 01.2022
- Promoted to assistant manager; responsible for cash handling, balancing drawers, and performing opening and closing procedures upon request.
- Assumed responsibility for training all new associates in kitchen roles, cooking, and cash handling during the second season
- Achieved promotion to customer cashier ahead of the completion of the 1st season
- Managed and balanced cash drawers with precision and accuracy
- Provided additional support to managers as required, willingly taking on extra shifts when necessary.
- Hired in as bus person/grill cook and restock associate for unloading supply trucks.
Education
B.S Cybersecurity -
Grand Valley State University
Allendale, MI04.2025
Skills
- Python
- Java
- Linux
- C
- Wireshark Software
- Data Entry
- Data Analysis
- Program Support
- Report Generation
- Team Collaboration
- Proactive Problem Solving
- Technical Troubleshooting
Hobbies and Interests
- Built personal PC at age 16 including design/ component acquisition / build/ and updates.
- Skiing – (Fundraising chair E- Board GVSU Ski and Snowboard Team)
- (President GVSU Ski and Snowboard Team 2023/2024)
- (Vice President GVSU Ski and Snowboard Team 2024/2025)
- Gaming
- Music
Affiliations
● PC design/ component acquisition / build/ and updates.
● Skiing – (Fundraising chair E-Board GVSU Ski and Snowboard Team)
(President GVSU Ski and Snowboard Team 2023/2024)
(Vice President GVSU Ski and Snowboard Team 2024/2025)
● Gaming
● Music
Timeline
Product Testing - Inspecting Technician
Grand Rapids Liquidators
07.2023 - Current
Associate
Lowe's Home Improvement Store
05.2022 - 07.2023
Dining Room Associate/ Grill Asst. Manager
Pine Knob Ski Resort
11.2018 - 01.2022
B.S Cybersecurity -
Grand Valley State University