Sharon A Danielsen
Surprise,AZ
Summary
Dynamic professional with a proven track record at Last Stop Computing, excelling in customer service and records management. Cultivated strong client relationships, boosting repeat business by 80%. Adept at multitasking and organization, ensuring seamless operations. Quick learner with exceptional communication skills, committed to delivering outstanding results and fostering collaborative environments.
Overview
32
32
years of professional experience
Work History
Self Employed Hair Stylist
Self-employed
03.2001 - Current
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Office Manager
Last Stop Computing
09.1993 - 03.2001
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Education
No Degree - Cosmetology
JeBoutique
El Cajon, CA07-1993
High School Diploma -
Holly High School
Holly, MI06-1985
Skills
- Customer service
- Multitasking and organization
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Store opening and closing
- Records management
- Quick learner
- Appointment scheduling
- Sanitation practices
- Business management
Timeline
Self Employed Hair Stylist
Self-employed
03.2001 - Current
Office Manager
Last Stop Computing
09.1993 - 03.2001
No Degree - Cosmetology
JeBoutique
High School Diploma -
Holly High School
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