Summary
Work History
Education
Skills
Timeline
Generic

Sharon Floyd

Orange Park,FL

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Realtor and Transaction Coordinator

The Gardner Enterprises
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.

Customer Service Representative

G.C. Services
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Retail Merchandising Manager

Anderson Merchandisers, LLC
  • Ensured compliance with corporate policies and procedures while managing daily operations of the retail space effectively.
  • Assessed competitor strategies and adjusted merchandising tactics accordingly to maintain a competitive edge in the market.
  • Monitored inventory levels closely, adjusting orders as necessary to prevent overstocking or stockouts that could disrupt sales targets achievements.
  • Coordinated cross-functional efforts with other departments, such as marketing and logistics, to ensure seamless operations and support overall business objectives.
  • Managed a diverse team of employees, providing clear direction and support for optimal productivity and job satisfaction.

Owner/Director

Kharacter Kids Christian Academy
  • Managed day-to-day business operations.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Education

High School Diploma -

Jean Ribault High School
Jacksonville, FL

Skills

  • Fast Learner
  • Relationship Building
  • Strong Organization
  • Operations Management
  • Verbal and written communication
  • Teamwork and Collaboration
  • Scheduling
  • Project Management
  • Client Relations
  • Strong negotiation skills
  • Property Marketing
  • Small business operations

Timeline

Realtor and Transaction Coordinator

The Gardner Enterprises

Customer Service Representative

G.C. Services

Retail Merchandising Manager

Anderson Merchandisers, LLC

Owner/Director

Kharacter Kids Christian Academy

High School Diploma -

Jean Ribault High School

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Sharon Floyd