Sharon Fuller

• Established experience in all stores within several areas of California Adventure
• Solve problems and follow procedures
• Attention to detail
• Train an average of 6 new hires each week to work front of house in stores
• Increased ability to perform above average led to position of New Higher trainer

• Lead all continuing education reporting between multiple State Departments of Insurance and students
• Enhance customer service by using conflict resolution and problem-solving skills
• Assist with all technical aspects of weekly live webinars
• Contribute to the growth of company by helping to establish new standards and guidelines for designation programs
• Create and manage weekly e-marketing using Dreamweaver and MailChimp
• Provide in-house technical support for webinars and sensitive administrative support

• Began with a phone call from a collegue to take on an Excel project for an insurance company then grew from there
• Provided Virtual Assistant services to small businesses across the U.S
• Worked with Insurance Community Center, LLC in La Quinta part-time by submitting their student’s CE credits to the various DOI’s, created their marketing, updated their social media, and handled customer support via email
• Decided to dissolve this business in July 2018 when offered to work for one of my clients full-time

• Keep accurate records for state accreditation reviews
• Helped current and graduated students with interviewing techniques, job searches, and job placement
• Created and ran job fairs from start to clean-up
• The school was closing the Ontario campus so I chose to leave to work Fuller Business Solutions before being laid-off

• Began in the Huntington Beach office of their education sector, Insurance Skills Center.
• Office assistant and accounting assistant
• Created weekly marketing - Print and Electronic
• Promoted to Education Program Manager in October 2010
• Scheduled class calendar and instructors for in-person classes and webinars
• Liaison between company and CA Department of Insurance for educational needs
• Co-managed coordination of trade shows, conferences, and classes