Sharon Garcia
The Bronx,NY
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Dental Volunteer
New York County Dental Society
Bronx, NY
02.2024 - Current
- Assisted with patient registration, scheduling time, and filing paperwork.
- Followed directions from supervisors, and completed tasks within the appropriate timeframe.
- Assisted in preparation, setup, and cleanup of community and public events.
- Worked together with team members to meet organizational objectives.
- Offered support and assistance to community members.
- Helped children feel comfortable with examinations to improve treatment results.
Administrative Coordinator/ Intern
American Society of Psychiatry
New York, NY
07.2024 - 09.2024
- Served as the first point of contact for incoming calls and visitors, providing excellent customer service and directing inquiries appropriately.
- Organized and managed calendars for various events, appointments, and meetings.
- Managed all inbound and outbound communications, such as emails and phone calls.
- Coordinate details for company events, such as conferences, workshops, and team-building activities.
- Ensure that information is effectively communicated within the organization.
- Resolved conflicts and administrative issues promptly.
High School Mentor-Advisor/ Volunteer
Liberty High School Alumni Association
New York, NY
09.2021 - 06.2024
- Offered one-on-one mentorship to students, assisting with academic planning, goal setting, and overcoming educational challenges
- Connected students with additional resources such as tutoring services, career counseling, and extracurricular programs
- Organized and led workshops on study skills, time management, and college preparation, improving students' academic performance and readiness for higher education
- Provided emotional support and career counseling to help students build self-confidence and develop effective problem-solving skills
- Tracked student progress and academic performance, offering feedback and recommendations for improvement
- Assisted students with college applications, including essay writing and interview preparation, contributing to successful admissions outcomes
Head Counselor
Asphalt Green Inc.
New York, NY
06.2023 - 04.2024
- Developed strategies to ensure a safe environment for all campers
- Analyzed incident reports submitted by counselors to identify any potential risks or hazards
- Maintained accurate records of attendance, health information, and emergency contacts
- Created positive relationships with parents by providing regular updates on their child's progress at camp
- Provided support to counselors who were having difficulty managing their assigned group of children
Dental Care Volunteer/Shadowing
Right Family Dental
Bronx, NY
12.2021 - 01.2024
- Maintained a clean and organized work area throughout the day
- Explained treatments, continued care, and important lifestyle choices to enhance patients' dental health
- Greeted incoming patients in a friendly manner and provided them with the necessary paperwork
- Educated patients on proper oral hygiene practices and techniques
- Helped children feel comfortable with examinations to improve treatment results
Teagle Humanities Fellowship
Columbia University: Freedom and Citizenship
New York, NY
06.2020 - 08.2020
- Collaborated with other writers to brainstorm new ideas for content pieces.
- Proofread and edited peers' writings to ensure clarity and coherence.
- Conducted interviews with subject matter experts as part of research efforts for content pieces.
- Participated in creative meetings to contribute ideas and receive assignments.
Customer Service Intern
CVS Pharmacy
Bronx, NY
04.2019 - 04.2019
- Greeted customers warmly upon entering the store and office space.
- Resolved customer complaints in a timely manner.
- Maintained up-to-date knowledge of the company's products and services.
- Provided friendly and efficient customer service to customers.
- Listened to customer needs to identify and recommend the best products and services.
Education
BA - Psychology
The City College of New York
New York, NYSkills
- Verbal and written communication
- Office administration
- Detail-oriented mindset
- Time management
- Care planning
- Office Administration
- Ability to multitask
- Counseling
- Patient communication
- Problem-solving capacity
- Active listening
- Teamwork and collaboration
- Customer service
- Microsoft Access
- Microsoft Excel
- Bilingual
Accomplishments
- The Dr. Sidney I. and Eleanor T. Silverman Human Values Award for Scholarship, Attitudes, and Behavior in Humanistic Achievement.
Professional organizations
- PEN America- Dreaming Out Loud, Participated actively in groups to create innovative stories that captivated readers and challenged traditional storytelling norms.
- Bridge to Dental School Program - Harvard University, Continuously expanded knowledge of dental procedures, equipment, and techniques through ongoing training.
- Freedom and Citizenship Program - Columbia University, Interacted with telephone callers and answered questions about immigration services.
- BronxWorks CAFE, Helps students explore future education opportunities. Provide services that will help break the cycle of poverty within low-income communities.
- Board of Elections poll worker
Timeline
Administrative Coordinator/ Intern
American Society of Psychiatry
07.2024 - 09.2024
Dental Volunteer
New York County Dental Society
02.2024 - Current
Head Counselor
Asphalt Green Inc.
06.2023 - 04.2024
Dental Care Volunteer/Shadowing
Right Family Dental
12.2021 - 01.2024
High School Mentor-Advisor/ Volunteer
Liberty High School Alumni Association
09.2021 - 06.2024
Teagle Humanities Fellowship
Columbia University: Freedom and Citizenship
06.2020 - 08.2020
Customer Service Intern
CVS Pharmacy
04.2019 - 04.2019
BA - Psychology
The City College of New York
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