Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Sharon Gentry

Caterpillar Inc
Van Alstyne,TX
1
Language
18
years of professional experience

Detail-oriented professional with extensive experience in sales and operations planning within the mining industry. Skilled in employee management and training program development, driving improvements in forecast accuracy and operational efficiency to meet regional demand.

Work History

S&OP Manager, Large Mining Trucks

6 Years 2 Months
Caterpillar Inc | 05.2020 - 07.2026
  • Led cross functional team to establish sales forecast by machine model, region, year, by quantity and price updated monthly
  • Established shipment forecast by machine model, month, and year updated monthly
  • Established finished goods inventory thresholds for two manufacturing locations (US and India)
  • Established a build proposal by machine model, month, and year aligned with regional demand, shipment forecast, and inventory thresholds updated monthly
  • Developed an expected order range forecast updated monthly
  • Establised key performance indicators to measure team effectiveness and drive accountability.
  • Led cross-functional teams to improve operational efficiency and streamline processes.
  • Established key performance indicators to measure forecast accuracy and drive accountability.

Demand Manager, Material Handling Products

5 Years 3 Months
Caterpillar Inc | 01.2015 - 04.2020
  • Held monthly business reviews with global sales teams collaborating to define most likely demand by machine model and year for each region.
  • Developed demand forecast for four mining product lines considering market trends, quoting activity, and regional input updated monthly
  • Collaborated with cross-functional factory and supply chain teams to position the product lines with enough build to support demand.
  • Developed inInInInInitiatives to improve demand planning processes, increasing the accuracy of forecasts.

Order and Demand Manager, Drills

3 Years 11 Months
Caterpillar Inc | 01.2011 - 12.2014
  • Implemented CRM (Customer Relationship Management) system for the drill product line to track machine quotes
  • Implemented Caterpillar S&OP process for drills
  • Developed an electronic machine order board in collaboration with IT specialist.
  • Hosted monthly business reviews with all regional sales teams collecting updates to their regional drill demand
  • Analyze outcome of regional business reviews considering current economic trends.
  • Host monthly demand review meetings with leadership presenting the recommendation for global demand by machine model, region, and year.

Site Leader, SAP Implementation

11 Months
Bucyrus International | 01.2010 - 12.2010
  • Led cross-functional teams to map master data from legacy business system to a new SAP business system
  • Led cross-functional team in the development of standard work for all processes in the new SAP system
  • Developed a training plan for all employees
  • Conducted user acceptance tests
  • Successfully met expected go live date and system worked as expected.

Site Leader, Oracle Implementation

11 Months
Terex Mining | 01.2009 - 12.2009
  • Led cross-functional teams to map master data from legacy business system to a new Oracle business system
  • Led cross-functional team in the development of standard work for all processes in the new Oracle business system
  • Developed a training plan for all employees
  • Developed and conducted user acceptance tests
  • Successfully met the expected go live date and the system worked as expected

Education

Associate of Science - Computer Science / Information Systems

Grayson County Collegef | Denison, TX

Graduated Magna Cum Laude

- General Studies, Marketing Emphasis

West Texas A&M University | Canyon, TX

Completed approximately 84 hours of course work.

GPA 3.9

Skills

Demand forecasting
Export compliance knowledge
Interpersonal relations
Proficient use of Microsoft Office applications including Word
Excel (macros
formulas
etc.)
Powerpoint
Data analysis
Interpersonal management
Strong attention to detail
Customer service

Languages

English
Full Professional

Timeline

S&OP Manager, Large Mining Trucks

Caterpillar Inc
05.2020 - 07.2026Read More

Demand Manager, Material Handling Products

Caterpillar Inc
01.2015 - 04.2020Read More

Order and Demand Manager, Drills

Caterpillar Inc
01.2011 - 12.2014Read More

Site Leader, SAP Implementation

Bucyrus International
01.2010 - 12.2010Read More

Site Leader, Oracle Implementation

Terex Mining
01.2009 - 12.2009Read More

Grayson County Collegef

Associate of Science from Computer Science / Information Systems
Read More

West Texas A&M University

from General Studies, Marketing Emphasis
Read More
Sharon Gentry