Sharon Gill
Dublin,CA
Summary
Proven to excel in high-pressure environments, I leveraged exceptional communication at Target to enhance guest satisfaction. Demonstrated adeptness in customer service and issue resolution, significantly contributing to team efficiency and maintaining a guest-oriented focus without compromising on task execution.
Overview
1
1
year of professional experience
Work History
Guest Advocate/Stylist
Bruno Navarro
06.2022 - 06.2023
- Delivered outstanding customer service by welcoming guests, answering questions, and resolving concerns with a positive and professional attitude.
- Offered personalized fashion advice and styling recommendations, assisting guests in selecting clothing and accessories that aligned with their tastes and needs.
- Maintained comprehensive knowledge of Target’s merchandise, including fashion trends and product features, to provide informed and relevant recommendations.
- Ensured a high standard of visual merchandising and store organization, creating an appealing shopping environment that enhanced the guest experience.
- Addressed and resolved guest issues promptly, escalating complex situations to management as needed to maintain high levels of guest satisfaction.
- Worked effectively with team members to support store operations and foster a collaborative and positive work atmosphere.
- Operated the cash register accurately, processed transactions, handled cash and electronic payments, and issued receipts while maintaining a quick and efficient checkout process.
Education
Bachelor of Science - Business Administration/Mgmt. Information Systems
San José State University
San Jose, CA05.2027
High School Diploma -
Dublin High School
Dublin, CA06.2023
Skills
- Exceptional communication
- Stress Tolerance
- Customer Service
- Guest Orientation
- Issue Resolution
- Computer Skills
Languages
English
Native or Bilingual
Timeline
Guest Advocate/Stylist
Bruno Navarro
06.2022 - 06.2023
Bachelor of Science - Business Administration/Mgmt. Information Systems
San José State University
High School Diploma -
Dublin High School