Sharon Gonzalez
Converse,Texas
Summary
Results-oriented Scheduler highly effective at managing complex schedules in demanding, fast-paced environments. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Corporate Scheduler/Office Administrator
Silver Ventures Inc.
San Antonio, Texas
03.2016 - 12.2023
- Schedules, dispatches, and coordinates company aircraft according to crew availability, maintenance requirements/needs, weather, customer requests, and airport requirements, ensuring compliance with government regulations.
- Ensure meticulous logistical planning for each flight, including catering and ground handling for passengers and crew.
- Coordinate with Universal Weather to schedule airport slots, ground handling, and customs clearances for domestic and international destinations.
- Knowledge of aircraft dispatch principles and aircraft trip planning principles including airport information.
- Address any scheduling, crew legality, or maintenance-related delays, promptly informing relevant personnel
- Collaborate with arrival/departure liaisons to facilitate seamless transitions at airports
- Assist passengers and crew with visa and other international entry requirements
- Monitor flight and duty time limitations for crew to ensure compliance with Federal Aviation Operations Manual
- Provide clients with creative solutions to effectively meet their travel needs while ensuring safety of the operation and adherence to regulations and policies
- Respond promptly to inquiries from supervisors, team leaders or other personnel regarding scheduling matters
- Compose and prepare routine reports for Executives with job related software
- Resolve conflicts between staff members regarding scheduling issues
- Created off call monthly schedule for crew based on availability and workload requirements
- Utilize computer software applications such as Microsoft Office Suite, PFM- Professional Flight Management, and BART
- Track vacation, sick days, and other requests
- Processed financial documents, contracts, expense reports and invoices.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Assisted with budget preparation by providing data entry support into financial tracking system.
- Consolidate credit card charges using Certify
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Organized monthly staff meetings ensuring agendas were distributed in advance.
Administrative Assistant
H.E.B Grocery Company
San Antonio, Texas
03.2016 - 03.2017
- Interact professionally with customers and inside personnel, answering questions and responding to phone and email inquiries
- Analyze business performance data and forecast business results for upper management
- Coordinate department events, award ceremonies, and parties
- Provided leadership insight and mentoring to newly hired employees
- Monitored office-equipment maintenance contracts ensuring all equipment is serviced.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Conducted research online using search engines such as Google or Yahoo!
- Created travel arrangements for senior managers according to their requirements.
- Inventoried and ordered supplies for office.
- Coordinated appointments, meetings and conferences.
- Composed correspondence, reports and meeting notes.
- Prepared and prioritized calendars and correspondence.
Corporate Scheduler/Administrative Assistant
Lewis Energy
San Antonio, Texas
05.2008 - 08.2015
- Responsible for managing and coordination of daily flights for a fleet of 15 aircraft and 6 crew members
- Coordinated scheduled and unscheduled aircraft maintenance
- Create logistical reports for the CEO and Director of Aviation
- Provided all documents needed on international trips
- Arrange all commercial travel including hotel reservations, transportation, and airline for company employees
- Monitor flight records, ground training, flight physicals, aircrew qualifications and individual flight requirements for all assigned aircrew
- Assumed duties for the Assistant to the CEO while on leave
- Provide administrative support to the Director and Chief Pilot
- Responsible for coordinating company events
- Manage the CEO's complex and frequently changing travel arrangements and coordinated the pre-planning of trips
- Create expense reports, budgets and filing systems
- Conduct research to prepare, gather and proof briefing materials, agendas for all executive-level
- Distribute company-wide announcements, reserved conference rooms and coordinated catering for annual staff development forum.
Education
Continued Education -
National Business Aviation Association
01-2023
Skills
- Excellent Communications Skills
- Fluent in English and Spanish
- Excellent Planner and Coordinator
- Schedule Management
- Problem Resolution
- Computer and Data Entry Skills
- Knowledge of Aviation Regulations
- Results-Oriented
- Attention to Detail
- Flexibility
- Recordkeeping Proficiency
- Customer Service Oriented
Qualifications
Jetinsight Scheduling Software
PFM Scheduling Software
BART Scheduling Software
ARINC Direct
Microsoft Office Word, Excel, PowerPoint
Microsoft Outlook
Google Docs
AvidXchange Accounting System
References
References upon request
Affiliations
- Travel
- Family
- Volleyball
Languages
English
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
Corporate Scheduler/Office Administrator
Silver Ventures Inc.
03.2016 - 12.2023
Administrative Assistant
H.E.B Grocery Company
03.2016 - 03.2017
Corporate Scheduler/Administrative Assistant
Lewis Energy
05.2008 - 08.2015
Continued Education -
National Business Aviation Association
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