Sharon Griffin

Reviewed patient accounts for accuracy, identifying discrepancies and ensuring completeness.

• Resolved billing issues through effective communication with insurance companies.
• Processed medical claims using industry-standard billing software to guarantee precision.
• Demonstrated proficiency with Epic software in managing patient accounts.

• Delivered customer support via phone and email channels, ensuring swift resolution of inquiries.
• Efficiently resolved customer complaints, enhancing overall service quality.
• Utilized multiple communication methods to address customer concerns promptly.

• Efficiently handled customer inquiries via phone and email channels.
• Processed insurance verification requests from healthcare providers promptly.
• Maintained accurate patient insurance records within electronic health systems.
• Communicated with insurance companies to confirm coverage details effectively.