Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sharon Groneman

Forest Grove,OR

Summary

Dynamic professional with a strong background in customer service and office administration, honed at Lewis Farm Inc. Proven ability to enhance communication and streamline processes, while maintaining accurate records. Skilled in data entry and organization, contributing to improved operational efficiency and customer satisfaction.

Overview

23
23
years of professional experience

Work History

Secretary/Farm Hand

Lewis Farm Inc
06.2006 - 08.2025


  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.

Load Builder

BMC West
06.2004 - 07.2006
  • Served as an effective liaison between warehouse staff, drivers, and customers for seamless communication regarding delivery status updates or changes in schedule.
  • Conducted thorough inspections of incoming shipments, identifying discrepancies or damaged goods for swift resolution.
  • Contributed to cost reduction efforts by minimizing damage during the loading process through careful handling of materials.
  • Skillfully operated various types of equipment, including pallet jacks and forklifts, to safely transport materials within the warehouse.
  • Played a key role in reducing workplace injuries by strictly adhering to safety protocols during the loading process.

Cashier/Grocery Stocker

Jims Market
06.2002 - 06.2004
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Banks High School
Banks, OR
06-2002

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization

Languages

English
Full Professional

Timeline

Secretary/Farm Hand

Lewis Farm Inc
06.2006 - 08.2025

Load Builder

BMC West
06.2004 - 07.2006

Cashier/Grocery Stocker

Jims Market
06.2002 - 06.2004

High School Diploma -

Banks High School

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