Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Gutierrez

San Antonio

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

18
18
years of professional experience

Work History

Bartender/Supervisor

Savor Black Tie
10.2018 - Current
  • Train and supervise bar staff to deliver an exceptional atmosphere and great customer service to all guest. Take care of customer complaints and or compliments according to company policies.
  • Operate cash registers accurately, handling cash and credit card transactions efficiently.
  • Follow all TABC laws and regulations to prevent intoxication and deal with intoxicated guests.

Office Manager/Pediatric Scheduler

Affinity Pediatric Home Healthcare Agency
06.2021 - 07.2024
  • Ensured the agency stayed in compliance with local, state, and federal regulations. Including making sure all employee files were up to date.
  • Coordinated office events, meetings, and job fairs for staff members and new recruits.
  • Managed all employee schedules, time-off/ PTO request.
  • Hired qualified employees to assign with patients needing in-home coverage. Set up meet and greets directly with parents. As well as making sure the coverage needs of the patients were being met.

Bartender

Valencia Hotel
01.2021 - 06.2021
  • Developed and maintained extensive knowledge of drink recipes and mixology techniques.
  • Ensured compliance with health and safety regulations while maintaining cleanliness standards.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bartender

Aramark
09.2007 - 04.2020
  • Followed all TABC laws and regulations to prevent intoxication and deal with intoxicated guests.
  • Created an exceptional atmosphere and gave great customer service to all patrons in a high-volume environment.
  • Operated POS system, balanced cash drawers at beginning and end of shifts to ensure financial accuracy.
  • Made sure to keep a clean, organized and stocked bar during all events.

Assistant Leasing Manager

Lincoln Property Management Company
08.2013 - 11.2016
  • Evaluated competitor properties through site visits or other means of gathering intelligence in order to remain competitive within market.
  • Helped coordinate open houses and property tours for prospective tenants, providing thorough information about property and amenities offered.
  • Audited new lease agreements and ongoing lease files to verify compliance.
  • Collected and posted all rent, deposits and additional lease fees stated in individual lease contracts.
  • Distributed lease violations, termination of leases for non-compliant tenants by attending court hearings.

Education

Diploma -

Foy H. Moody High School
Corpus Christi, TX
05.1998

Skills

  • Outstanding customer service
  • Highly reliable
  • High volume dining
  • Anticipating guest needs
  • Hospitality and accommodation
  • Responsible alcohol service

Timeline

Office Manager/Pediatric Scheduler

Affinity Pediatric Home Healthcare Agency
06.2021 - 07.2024

Bartender

Valencia Hotel
01.2021 - 06.2021

Bartender/Supervisor

Savor Black Tie
10.2018 - Current

Assistant Leasing Manager

Lincoln Property Management Company
08.2013 - 11.2016

Bartender

Aramark
09.2007 - 04.2020

Diploma -

Foy H. Moody High School

Similar Profiles

CREATE PROFILE