Sharon Hall
CHICAGO,IL
Summary
Hardworking Senior Underwriter effective at achieving control and profitability objectives according to company guidelines. Experienced in partnering with field producers to support marketing and sales activities. Over [Number] years of experience in [Industry].
Overview
18
18
years of professional experience
Work History
Senior Underwriter Assistant – National Accounts
American International Group Inc (AIG)
01.2024 - Current
- Assist Underwriter with determine acceptability of a risk for renewal and new business. i.e Auto, General Liability and Worker Compensation
- Responsible for issuing endorsements, rating, loss analysis, claims, billing, reviewing policies issuing policies and preparation of quotations
- Manage a $15 million dollar book of business of National Accounts.
- Participated in industry conferences and seminars to stay informed about the latest trends, regulatory changes, and best practices in underwriting.
- Mentored junior associates underwriters, fostering their professional growth and enhancing team performance.
Associate Client Manager – Commercial Lines
BKS Partners (The Baldwin Group)
07.2022 - 06.2023
- Build ongoing relationships with clients and carriers, maintain accounts, and market renewals, issue endorsements, and payment plans, monitor claims activities, compare policies, issue certification, run loss evaluate financial data, and determine placement
- Collaborate with carries and other associates regarding coverage exposure and ways to upsell
- Identified new business opportunities by analyzing client needs and recommending tailored solutions.
- Represented the company during industry events and conferences, networking with potential clients and partners while promoting brand awareness.
- Fostered a positive and collaborative work environment by actively contributing to team meetings, sharing insights, and providing constructive feedback.
- Enhanced client satisfaction by addressing concerns and resolving issues in a timely manner.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
Associate Underwriter – Public Entity
Argo/Paragon Insurance
11.2018 - 07.2022
- Responsible for renewals business, pricing, issuing policies, rating, issuing endorsements, analyzing loss runs, and preparing binders.
- Manage a $12.6 million dollar book of business with Public Officials’ Liability, Legal liability, Auto and Crime
- Increased profitability by effectively managing portfolio risks and making informed underwriting decisions.
- Strengthened relationships with brokers and agents, fostering long-term partnerships and generating new business opportunities.
- Developed strong analytical skills by consistently evaluating data to identify trends impacting insured losses or exposures.
- Assisted in the implementation of new software systems designed to improve overall productivity within the department.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate policy information.
- Demonstrated strong attention to detail, thoroughly reviewing policy documents for accuracy and completeness before issuance.
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
- Copied, logged and scanned supporting documentation and placed all information in client files.
- Reviewed financial data and budget report to verify accuracy and completeness.
Associate Underwriter – Medical Stop Loss
BSC FINANCIAL CORPORATION
06.2016 - 08.2018
- Responsible for new and renewals proposals, review incoming proposals, submission disclosure and accept/reject risk
- Collaborate with Blue Shield Blue Cross the claims department, and sales
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate policy information.
- Evaluated investment potential of companies with thorough assessments of historical data, operational activities, and future objectives.
- Optimized workflow efficiency, working closely with other departments such as claims, risk management, and sales teams.
- Maintained a high level of accuracy in policy documentation by diligently reviewing all application materials.
- Developed and deepened client relationships to cement profitable partnerships.
- Manage premium minimum $65K - $1 million with a minimum life of 50 and a maximum of 6000
Senior Underwriter – Accident and Health
AIG INSURANCE COMPANY
03.2007 - 12.2014
- Responsible for overseeing renewal and new business, provided training for Underwriter Assistants’
- Collaborate with brokers to establish relationships and potential sources for new business
- Manage an $8.6 million dollar portfolio for Accident and health lines in the Midwest, maintaining a 95% combined loss ratio and 10% close ratio
- Participated in industry conferences and seminars to stay informed about the latest trends, regulatory changes, and best practices in underwriting.
- Mentored junior underwriters, fostering their professional growth and enhancing team performance.
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
- Streamlined underwriting processes for increased efficiency and faster turnaround times.
- Effectively managed high-risk accounts by monitoring performance metrics and implementing timely corrective actions as needed.
- Supported marketing and sales activities with subject matter expertise.
- Negotiated policy terms and coverages to bring coverage terms into alignment with company directives on contracts and policies.
- Maintained strong relationships with brokers, facilitating open communication channels and improving overall business collaboration.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
- Built strong relationships with lenders, brokers and clients for constructive communications.
- Negotiated terms and conditions of coverage with clients to acquire maximum profitability.
- · Trained and delivered feedback to tow (2) person underwriting team by coaching subordinates on underwriting policies and decisions.
Education
Master of Business Administration -
DeVry Keller Graduate School
Chicago, ILBachelor of Arts in Business Administration -
Chicago State University
Chicago, ILSkills
- Excellent relationship and team building
- Self-starter
- Excellent time management skills
- Microsoft Word
- Excel
- PowerPoint
Designations
- The Institutes of Insurance – Associate in Insurance
- Health Care Administrators Association – Stop Loss Certification
- South Suburban College – Accounting Certification
- IL Producer License Property & Casualty/Life and Health
Timeline
Senior Underwriter Assistant – National Accounts
American International Group Inc (AIG)
01.2024 - Current
Associate Client Manager – Commercial Lines
BKS Partners (The Baldwin Group)
07.2022 - 06.2023
Associate Underwriter – Public Entity
Argo/Paragon Insurance
11.2018 - 07.2022
Associate Underwriter – Medical Stop Loss
BSC FINANCIAL CORPORATION
06.2016 - 08.2018
Senior Underwriter – Accident and Health
AIG INSURANCE COMPANY
03.2007 - 12.2014
Bachelor of Arts in Business Administration -
Chicago State University
Master of Business Administration -
DeVry Keller Graduate School
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