Sharon Hapakuka Nunuha
Egg Harbor Township,NJ
Summary
Driven Shift Manager at CVS Pharmacy with a proven track record in employee training and customer service excellence. Leveraged decision-making and training skills to enhance team performance and resolve customer complaints efficiently. Demonstrates a commitment to workplace safety and staff motivation, ensuring high levels of customer satisfaction and team productivity. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
12
12
years of professional experience
Work History
Shift Manager
CVS Pharmacy
05.2021 - Current
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Outstanding Customer Service.
Paraprofessional/Skills Trainer
Bocha,LLC
06.2018 - 06.2020
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Worked with Adults with behavioral and special needs and physical disabilities on a daily basis providing and assisting them with daily life skills.
Educational Assistant
(DOE) Lihikai Elementary School
08.2016 - 05.2018
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
Educational Assistant
(DOE) Wailuku Elementary School
08.2012 - 05.2016
Education
Diploma -
Henry Perrine Baldwin High School
Wailuku, HI06.1994
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Workplace Safety
- Accurate money handling
- Staff Motivation
- Opening and closing procedures
- Punctual and Reliable
- Handling Customer Complaints
- Energetic and Enthusiastic
- Training and mentoring
Timeline
Shift Manager
CVS Pharmacy
05.2021 - Current
Paraprofessional/Skills Trainer
Bocha,LLC
06.2018 - 06.2020
Educational Assistant
(DOE) Lihikai Elementary School
08.2016 - 05.2018
Educational Assistant
(DOE) Wailuku Elementary School
08.2012 - 05.2016
Diploma -
Henry Perrine Baldwin High School
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