Summary
Overview
Work History
Education
Skills
Certification
licenses
Timeline
Generic

Sharon Harcum

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Talented Claims Adjuster emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Inside Claims Adjuster

Pilot Catastrophe
Mobile, AL
05.2020 - 07.2022
  • Claims Review and Processor
  • Estimate damages using Xactimate
  • Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures
  • Accurately documenting estimates on Allstate's computerized NextGen claims system.
  • Applies general knowledge of insurance policy, coverage, and regulations
  • Working well with others in a fast-paced, collaborative environment
  • Organized, planned, and documented materials for auto and property claims.

PHLEBOTOMY TECHNICIAN

LabCorp/Mobile Infirmary
, AL
04.2020 - 04.2021
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples
  • Labeled blood vials with critical information like time of collection, date and patient name
  • Coordinated workflow based on stat, schedule, or outpatient needs
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.

COUNSELOR/AIDE

RESIDENTIAL, The Learning Tree
, AL
07.2019 - 04.2020
  • Complied with facility regulations by promoting highest level of care and service to each and everypatient
  • Helped patients complete paperwork and explained processes and procedures
  • Adhered to all HIPAA requirements to safeguard patient confidentiality
  • Prepared new charts, updated existing charts and managed records transfers betweenoffices
  • Managed medical practice administrative needs to provide patient satisfaction.

PHLEBOTOMIST/MEDICAL SCREENER

Kedplasma Usa
, AL
10.2014 - 03.2018
  • Collected information on patient vital signs, including current height, weight and BP
  • Established new donor files and added detailed information
  • Performed finger sticks and utilized centrifuge to test blood for iron and protein levels
  • Attended to patients in 75-bed unit, continuously checking on needs and maintaining high standards of patientcare
  • Safeguarded patient privacy with strict adherence to HIPAA protocols
  • Juggled multiple projects and tasks to ensure high quality and timely delivery
  • Demonstrated leadership by making improvements to work processes and helping to train others.

NURSE/OFFICE ASSISTANT

Eyston Hunte Family physician
, AL
01.2013 - 10.2014
  • Managed office paperwork, including scanning documents and routing business correspondence
  • Organized files,developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow
  • Offereddiverse clerical support to office team members, including managing correspondence, answering telephone callsand tracking documentation
  • Updated financial, customer and business records with accurate information each day, preventing data lossand keeping files current
  • Monitored calendars and scheduled appointments based on availability and established load limits
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary andscheduling appointments
  • Oversaw workforce management and staff scheduling to keep office operations running smoothly.

Education

Saads Medical
03.2012

General Studies

James H. Faulkner State Community College
08.2005

High School Diploma - undefined

C.F Vigor High School
05.2005

Skills

  • Decision Making
  • Patient Relations
  • Written and Verbal Communication
  • Property claims
  • Property adjusting
  • Auto claims
  • Time management
  • Project management
  • Sample Processing
  • Instrument Sterilization
  • Information Gathering
  • Xactimate
  • Symbility
  • Leadership
  • Customer Service
  • MicroSoft Word
  • Excel

Certification

State Farm Auto ADL

State Farm Wind/Hail

Basic estimatics

Property

USAA

licenses

  • TX
  • LA
  • FL
  • MI
  • SC

Timeline

Inside Claims Adjuster

Pilot Catastrophe
05.2020 - 07.2022

PHLEBOTOMY TECHNICIAN

LabCorp/Mobile Infirmary
04.2020 - 04.2021

COUNSELOR/AIDE

RESIDENTIAL, The Learning Tree
07.2019 - 04.2020

PHLEBOTOMIST/MEDICAL SCREENER

Kedplasma Usa
10.2014 - 03.2018

NURSE/OFFICE ASSISTANT

Eyston Hunte Family physician
01.2013 - 10.2014

Saads Medical

General Studies

James H. Faulkner State Community College

High School Diploma - undefined

C.F Vigor High School
Sharon Harcum