Sharon Harris

● Inform, train, and assist persons served in the exercise of Human Rights

● Provide information about legal advocacy assistance and other legal resources.

● Developed and delivered human rights training to onboarding new employees at orientation, persons served, staff, and Human Rights Officers

● Recruit and train members of the Human Rights Committee

● Supervise 42 Human Rights Officers through regularly scheduled group supervision, training, site visits, and other supports.

● Assist with gathering information for human rights complaints and investigations.

● Conduct service location site visits with members of the Human Rights Committee to ensure compliance with Bay Cove and DMH human rights policies and procedures.

● Perform Record Reviews and audits to ensure compliance with CARF requirements.

● Reviewed program records on an ongoing basis using Ehana and BaySis, and at service locations

● Provided training in the area of documentation with program managers and program directors

● Provided written ISP assessments, reviews, and progress notes on individual consumers as assigned by the supervisor

● Developed a plan for assuring records are maintained in the required timeframe to meet Mental Health Services standards and CARF accreditation.

• Successfully managed a portfolio of 25 cases, ensuring alignment between multiple stakeholders including clinical providers, community and inpatient providers, and family members / caregivers
• Completed needs assessments to identify level of functioning within the areas of general health, mental health, social support, addictions, financial/benefits, legal, cultural/language, employment, and minor dependents
• Utilized trauma-informed methodologies and other customized approaches to promote healing and empowerment according to individual needs

• Provided direct care services to female patients with mental, emotional, and substance abuse issues, working closely with the treatment team to fulfill the interdisciplinary treatment process
• Aided 40+ patients annually through treatment programs that were 6-12 months in length and designed to support each individual’s needs
• Managed enrollment, transportation, and paperwork for individuals to leverage community resources
• Conducted individual and support group therapy sessions to help individuals develop healthy, positive coping skills to overcome addiction issues