Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
Generic

Sharon Haynes

Quincy

Summary

Accomplished architect and office manager with strong expertise in client relationship management and quality assurance at MidStar Homebuilders. Demonstrated ability in creative problem solving and project planning, achieving 100% compliance with building codes. Proven success in contract administration and effective communication, leading to successful project outcomes through technical detailing and self-motivation.

Overview

39
39
years of professional experience

Work History

Office Manager

MidStar Homebuilders
Coldwater
01.2014 - Current
  • Designed custom home blueprints to align with client specifications.
  • Conducted face-to-face consultations to gather project requirements and preferences.
  • Managed office operations to enhance efficiency and workflow.
  • Collaborated with clients to deliver tailored architectural solutions.
  • Trained new employees on office procedures and company policies.

Customer Care Executive

Mains Importing
Hillsdale
11.2012 - 12.2013
  • Handled customer inquiries through phone and email to ensure prompt support.
  • Resolved customer complaints efficiently, enhancing service quality.
  • Processed orders and managed returns, ensuring timely completion.
  • Provided product information and guidance to customers effectively.

Jewelry Designer

UniQ
Three Rivers
11.2012 - 12.2013
  • Collaborated with clients to understand their design preferences and requirements.
  • Designed unique jewelry collections using various materials and techniques.

Office Professional

Andy Richards Painting
Scottsdale
01.1994 - 12.2012
  • Streamlined office communications to enhance correspondence with clients and vendors.
  • Developed procedures to boost workflow efficiency and foster team collaboration.
  • Coordinated scheduling and organized meetings for executive leadership and staff.
  • Maintained accurate records to ensure easy access to critical documents.
  • Assisted in onboarding new employees through training on office systems.
  • Supported financial operations by processing invoices and managing expense reports.

Dedicated Auto Detailer

JLW Enterprises
Bronson
01.1987 - 12.1994

Executed comprehensive interior and exterior detailing using specialized equipment.

  • Inspected vehicles for damages, reporting issues to management without delay.
  • Collaborated with team members to refine detailing processes and boost efficiency.
  • Trained new employees on efficient vehicle detailing techniques.

Education

Bronson High School
Bronson, MI

University of Phoenix
Tempe, AZ

Skills

  • Design, project, client relationship management
  • Quality assurance
  • Problem solving
  • Effective communication
  • Attention to detail
  • Time management
  • Creative thinking
  • Team collaboration
  • Building code compliance
  • Project planning
  • Self-motivated professional
  • Proposal and contract development
  • Conceptual and schematic design proficiency
  • Microsoft Office expertise

Extracurricular Activities

Community Outreach, Non-profit Outreach Director

Timeline

Office Manager

MidStar Homebuilders
01.2014 - Current

Customer Care Executive

Mains Importing
11.2012 - 12.2013

Jewelry Designer

UniQ
11.2012 - 12.2013

Office Professional

Andy Richards Painting
01.1994 - 12.2012

Dedicated Auto Detailer

JLW Enterprises
01.1987 - 12.1994

Bronson High School

University of Phoenix