Sharon Hays

• Manage all household needs as listed but not limited to: food prep, home beautification, and pet care.
• Provide private tutoring in math, science, language arts, music (piano, violin, viola, voice), etiquette, world religion, and ethics.
• Organize, schedule, and oversee multiple educational and skill building activities between several personal schedules.
• Coordinate personal events including birthday parties, graduation celebrations, vacations, and holiday parties.

Achievements

• Mastered several therapeutic techniques to de-escalate aggressive behaviors, in both typical and special needs children and teens.
• Served in multiple community service roles including PTA Vice President, School Fine Arts Drama Co-Director, Classroom helper/tutor, and Office Helper.

• Lead a team of 8 volunteer mentors and teachers. Conduct routine teacher training to support mentorship and increase efficacy of Sunday School lessons.
• Create an annual curriculum of weekly character building, educational, emotional and physical health, spiritual/emotional, life skills, and charitable activities for a group of 15-20 young women ages 11-18.
• Organize annual religious/character building enrichment retreats for a group of 15-20 young women ages 11-18.

Achievements

• Helped youth increase their potential for success as they set and achieved goals to attend college, attain marketable skills, and become self reliant and deliberate in giving back to their communities.

• Uses situational awareness with a welcoming and friendly demeanor while monitoring passenger and aircraft safety during boarding.
• Provided excellent and attentive customer service and federal aviation safety education during flights.
• Helped ensure passengers felt safe and comfortable throughout the duration of flights.
• Utilized company materials and continuing education to maintain knowledge in emergency procedures and protocol, including aircraft door operations, emergency equipment location and functions, CPR procedures, emergency commands, and crew resource management.

Achievements

• Was the first flight attendant in my graduating class to earn a "Step It Up" award through receiving written customer, peer, and crew compliments within my first 60 days on the job.
• Received verbal customer and peer compliments for my warmth, positive attitude, attentiveness to job duties, customer service, and safety standards on every work trip.

• Mentored 6-12 young girls ages 5-13, training them in leadership, money management, self-reliance, and survival skills.
• Assisted in developing and implementing program ideas, and annual curriculum with a focus in STEM based education and activities, charitable work, and nature preservation/appreciation and evaluated program quality.
• Fostered positive personal connection with each troop participant and cultivated social connections and sense of solidarity.
• Encouraged participation in camp activities and guided troop members in safe adventures.

Achievements

• Guided my Juniors in earning their Bronze Award.
• Helped my Juniors plan and organize a trip to San Francisco to walk across the Golden Gate Bridge during a Nationwide Bridging Ceremony.
• Received certifications in CPR, Troop Camping, and Troop Tripping.

• Conducted move-out and move-in inspections to determine charges for damages and market readiness.
• Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
• Prepared and processed lease and rental applications.
• Managed property financial records by collecting rent from 16 units and reconciling monthly accounts payable and receivable.
• Maintained overall safety and peace through "live in" surveillance and appropriate action.
• Fielded sales calls and lead guided tours for potential residents.

Achievements

• Went above and beyond responsibilities to personally paint and repair on-site playground equipment.
• Supervised a full facility re-piping project.
• Jumped into action during an emergency fire. Helped the residents remain calm and feel attended to, put resident needs before my own in an immediate evacuation process, and facilitated insurance claims.
• Supervised the renovation of units that maintained fire and water damage, one of which being my own unit.

• As a sales representative, I gave clients personalized customer service and provided product education while helping them create an individual health and beauty regimen.
• Took inventory and placed a bi-monthly order dependent upon store retail sales and trends.
• Trained new employees in company procedure, customer service, and product knowledge.

Achievements

• Earned top sales representative consistently.
• Promoted from sales representative to Assistant Store Manager within 18 months.
• Professionally trained Make-up Artist.
• Became an expert in the ingredients, uses, and effects of over 200 health and beauty products.