Sharon Hill
Summary
Dedicated Social Work case manager who is well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
12
12
years of professional experience
Work History
Case Manager
Acacia Network
12.2016 - 06.2023
- Conducted biweekly intake interviews and assessments for families while maintaining an extensive caseload
- Experience with counseling clients who have confronting issues adversely affecting their lives (i.e.: mental illness, addiction, trauma)
- Enhanced client well-being by conducting comprehensive assessments and developing tailored care plans to foster client independence
- Mitigated crisis situations through active listening, de-escalation techniques, and timely intervention where needed.
- Maintained physical files and/or electronic files within CARES system
- Increased community engagement by connecting clients to appropriate resources and social activities.
- Conducted home inspections as required
Mental Health Direct Support Specialist
Community Service Group
11.2015 - 09.2016
- Enhanced quality of life for clients through the implementation of engaging activities and social interactions.
- Promoted independence among clients by teaching essential life skills, providing resources and encouragement
- Collaborated with interdisciplinary team members to develop comprehensive care plans addressing the clients' unique requirements.
- Responsible for the assessment of clients' mental health symptoms and assisting with the recovery plan for 11 clients at a time
- Worked with and communicated with on-site teams, Clients' family and community resources in
providing personalized care for each client.
Social Work Case Manager
Bowery Residents Committee - The Boulevard
01.2011 - 06.2015
- Completed intakes and assessment (caseload of up to 25) in a "Single Male" facility
- Assisted with establishing concrete services, entitlements, and advocacy
- Partnered with local organizations to expand access to social and community services.
- Ensured patient safety by properly utilizing transport equipment and adhering to safety guidelines while transporting clients to and from necessary appointments
- Maintained written documentation such as Independent Living Programs (ILPs), Client progress notes and psychosocial.....
- Assisted clients with permanent housing by completing a 2010e (Supportive Housing Application) for MICA (Mentally Ill Chemically Addicted) population
Education
Bachelor of Arts - Social Work
College of New Rochelle
New Rochelle, NYSkills
- Proficient in Microsoft Office, AWARDS, and CARES
- Problem Solving
- Resource Coordination
- Family Dynamics Understanding
- Substance Abuse Awareness
- Empathy and Compassion
- Assessment and Evaluation
- Effective Communication
- Critical Thinking
- Team Collaboration
- Written and Verbal Communication
Timeline
Case Manager
Acacia Network
12.2016 - 06.2023
Mental Health Direct Support Specialist
Community Service Group
11.2015 - 09.2016
Social Work Case Manager
Bowery Residents Committee - The Boulevard
01.2011 - 06.2015
Bachelor of Arts - Social Work
College of New Rochelle
Similar Profiles
Yismely JaquezYismely Jaquez
Group Leader at Acacia NetworkGroup Leader at Acacia Network
Chassidy HernandezChassidy Hernandez
Case Manager at Acacia NetworkCase Manager at Acacia Network
Rosangela NerisRosangela Neris
Denial Analyst at Acacia NetworkDenial Analyst at Acacia Network
Amancia MiesesAmancia Mieses
Denial Analyst at Acacia NetworkDenial Analyst at Acacia Network
Sadie GosnellSadie Gosnell
Case Manager at Frontier HealthCase Manager at Frontier Health