Sharon Hoenigman
Newbury,USA
Summary
Talented sales & administrative professional with background in accounting and finance. Works extremely well in a team setting. Efficient multi-tasker with focus on time management. Detail oriented.
Experienced with client relationship management and sales strategy implementation. Uses effective communication and negotiation to drive sales performance. Track record of fostering team collaboration and achieving significant sales outcomes.
Experienced with customer relations and sales techniques. Utilizes effective communication to engage clients and promote sales. Track record of managing inventory and maintaining organized sales environments.
Sales professional with strong background in customer service and sales assistance. Adept at engaging customers and recommending products that meet their needs. Known for fostering team collaboration and consistently achieving sales goals. Reliable and adaptable to changing sales environments.
Sales professional with background in assisting sales teams and enhancing customer satisfaction. Proven ability to support sales operations and contribute to collaborative team environment. Known for adaptability and results-driven approach.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Sales
S&S Incorporated
09.2014 - Current
- Help customer find solutions to their packaging needs
- Manage customer packaging inventories
- Work with vendor manufacturers to customize packaging specific to individual customer needs
- Monitor increases/decreases in market to ensure customer received cost savings
- Work with various positions within the customer’s company to ensure that I have the complete picture of the account
- Work with our equipment manager to look at automating customers packaging process
Customer Service Representative
S&S Incorporated
08.2013 - 08.2014
- Responsible for customer order placement
- Procurement of merchandise for purchasing department
- Obtain current vendor pricing
- Create and submit quotes to customers
- Managing 4 salesmen's customer accounts
- Fulfill customer requests
- Schedule delivery of merchandise to customer
- Provide shipment verification to customer
Office Manager
Timothy D. Vala D.D.S., Inc.
01.1996 - 08.2013
- Managed daily office operations for staff of 9 employee
- Composed and drafted all outgoing correspondence and reports for dentist
- Managed inventory and office supply purchases
- Hired and trained new employees on billing programs and office procedures
- Verified, created, processed and appealed claims by communicating with various insurance companies
- Managed vendor relationships
- Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations
- Contacted patients regarding unpaid and underpaid accounts to resolve any issues
- Improved cash flow by developing and implementing payment plans for patients
- Maintained integrity of patient records and developed system to update patient charts
- Facilitated organized record retrieval and access by maintaining filing system for both in house and discharged patients
- Managed customer relationships
- Confirmed patient insurance benefits and checked claim statuses
- Successfully completed OSHA, HIPAA and Healthcare Provider CPR training
- Managed accounts payables for the office thru Quickbooks
- Scheduling for 2 dentists and 5 hygienists
Education
Accounting - Coursework in accounting
Cleveland State University
Cleveland, OhioSkills
- Word
- Excel
- Outlook
- Quickbooks
- Employee training and development
- Multi-line phone proficiency
- Administrative support specialist
- Team building
- Accounts payable
- Accounts receivable
- Multi-tasker
- Billing
- Excellent planner and coordinator
- Accurate and detailed
- Filing
- Data archiving
- Works well under pressure
- Excellent interpersonal skills
- HIPAA trained
- OSHEA trained
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Healthcare provider CPR certification
- HIPAA Officer
Top sales person 2019
I was awarded Top Salesperson in 2019. Proving that putting your customers first and doing your job with integrity matters!
Timeline
Sales
S&S Incorporated
09.2014 - Current
Customer Service Representative
S&S Incorporated
08.2013 - 08.2014
Office Manager
Timothy D. Vala D.D.S., Inc.
01.1996 - 08.2013
Accounting - Coursework in accounting
Cleveland State University
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