Skilled project management professional with strong background in leading PMO initiatives. Adept at streamlining processes, optimizing resource allocation, and ensuring successful project delivery. Valued for collaborative approach, reliability, and adaptability to changing project needs. Strong skills in strategic planning, risk management, and team leadership.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Project Management Office (PMO) Manager
Educational Testing Service (ETS)
05.2022 - Current
Lead and manage the California Project Management Office, a multimillion-dollar contract for the California K-12 program
Develop, maintain, and monitor complex project schedules, ensuring alignment with key milestones and deliverables
Collaborate with stakeholders to define project scope, objectives, and deliverables while ensuring successful execution
Direct and manage project teams, providing leadership and guidance to direct reports and FCEs
Develop comprehensive project and management plans, incorporating risk management, quality assurance, and best practices
Utilize project management tools, including Smartsheet, Jira, Confluence and MS Project, to enhance efficiency and reporting
Program/Project Manager
Educational Testing Service (ETS)
10.2013 - 05.2022
Oversee day-to-day program operations and drive process improvements across registration, administration, scoring, reporting, PIA/PIN, customer service, and test packaging for ETS teacher licensure programs, including Praxis, GACE, and the School Leadership Series
Coordinated end-to-end processes and improvements for internet-based testing, the onboarding of new tests and migration onto new IT systems and platforms for the professional education programs including Praxis, GACE, and the School Leadership Series
Lead the transition to remote proctoring for Praxis and GACE, ensuring seamless implementation and operational efficiency
Oversee multiple projects, including digitizing Praxis operations for accessibility, integrating customizable client tokens into all Praxis packages, and implementing a new delivery engine for interactive practice tests with digitally accessible features
Assessment Process Specialist / Praxis iBT Coordinator
Educational Testing Service (ETS)
09.2004 - 10.2013
Coordinated projects and processes in Assessment Development including the Praxis paper and internet-based testing packaging certification and other teacher licensure process improvements, migrations, and existing and new projects
Liaison and point of contact for AD for other areas in the company including Accenture, the Praxis Program Product and Client teams, iBT Packaging and Delivery teams, Statistical Analysis teams, and several IT teams
Assessment Development Support Team Manager
Educational Testing Service (ETS)
01.2002 - 09.2004
Managed a group of employees which included by not limited to their work objections/performance evaluations, personnel issues, service and work requests and time sheet approval for the entire group
Oriented and trained all new staff in the group
Provided support to assessment development test developers with tasks including item creation and test assemblies
Coordinated projects and processes in Assessment Development including the Praxis paper and internet-based testing packaging certification, item creation, test assembly, standard settings, test specifications, blueprints, and scoring guides
Worked closely with the Praxis Coordinator with item and test workflow, conversions, and migrations
Assessment Development Staff Assistant
Educational Testing Service (ETS)
11.1999 - 01.2002
Served as a staff assistant to support assessment development test developers with various tasks including item entry and paper test assembly
Education
Master of Business Administration -
University of Phoenix
Bachelor of Science - Business with a Concentration in Project Management
University of Phoenix
Skills
Project, Product and Program Management
Time, Scope and Risk Management and Quality Assurance
Operation Management
Leadership, Team Building
Kanban, Confluence, Smartsheet, Jira, MS Project
Assessment Creation, Building, Scoring and Reporting
New Product Development and Rollout
Critical Thinking and Problem Solving
Agile, Waterfall and Six Sigma
Key Performance Indicators (KPIs)
Accomplishments Awards
ETS Presidential Award for New Product Launch
Six Sigma Green Belt Certified
Delta Mu Delta International Business Honor Society Member
Certification
Project Management Professional (PMP) - In Progress
Six Sigma Black Belt Certification
Timeline
Project Management Office (PMO) Manager
Educational Testing Service (ETS)
05.2022 - Current
Program/Project Manager
Educational Testing Service (ETS)
10.2013 - 05.2022
Assessment Process Specialist / Praxis iBT Coordinator
Educational Testing Service (ETS)
09.2004 - 10.2013
Assessment Development Support Team Manager
Educational Testing Service (ETS)
01.2002 - 09.2004
Assessment Development Staff Assistant
Educational Testing Service (ETS)
11.1999 - 01.2002
Bachelor of Science - Business with a Concentration in Project Management
Principal Statistical Data Analyst – Level 1 at Educational Testing Service, ETSPrincipal Statistical Data Analyst – Level 1 at Educational Testing Service, ETS
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