Sharon Howard
Greensburg,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
42
42
years of professional experience
Work History
Human Resources Benefits Administrator
GECOM Corporation
12.1987 - Current
- Managed up to 2000 employees across compensation, benefits, HRIS and payroll departments for optimal productivity.
- Improved staff morale by implementing grade, salary and benefit programs in accordance with established standards.
- Played active part in annual negotiations with providers.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
- Reviewed benefits paperwork for accuracy and completeness.
- Managed employee benefits program, working with vendors, providers and staff to maintain strong portfolio of insurance and retirement options.
- Calculated deductions and disability payments.
- Managed continuous enrollment processes, as well as yearly enrollment periods.
- Located providers for employee medical, dental and life.
- Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
- Assisted with design and implementation of various employee benefits programs.
- Conducted wage and salary surveys to build competitive compensation plans.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Assistant Manager
Pines Resturant
05.1982 - 12.1987
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
High School Diploma -
South Decatur Jr-Sr High School
Greensburg, INCMA - Nursing Assistance
College of The Desert
Palm Desert, CASkills
- Provider Relationship Management
- Enrollment Procedures
- Engagement Activities
- Human Resources Background
- Basic Mathematical Abilities
- Plan Administration
- Payroll Support
- Cost Controls
- Provider Relations
- Attention to Detail
- Records Maintenance
- Compliance Reporting
- Regulatory Compliance
- Interpersonal Communication
- Benefits Administration
Timeline
Human Resources Benefits Administrator
GECOM Corporation
12.1987 - Current
Assistant Manager
Pines Resturant
05.1982 - 12.1987
High School Diploma -
South Decatur Jr-Sr High School
CMA - Nursing Assistance
College of The Desert