Summary
Overview
Work History
Education
Skills
Timeline
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Sharon Howard

Greensburg,IN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

42
42
years of professional experience

Work History

Human Resources Benefits Administrator

GECOM Corporation
12.1987 - Current
  • Managed up to 2000 employees across compensation, benefits, HRIS and payroll departments for optimal productivity.
  • Improved staff morale by implementing grade, salary and benefit programs in accordance with established standards.
  • Played active part in annual negotiations with providers.
  • Directed and controlled 401K, medical, dental, and vision benefit packages.
  • Reviewed benefits paperwork for accuracy and completeness.
  • Managed employee benefits program, working with vendors, providers and staff to maintain strong portfolio of insurance and retirement options.
  • Calculated deductions and disability payments.
  • Managed continuous enrollment processes, as well as yearly enrollment periods.
  • Located providers for employee medical, dental and life.
  • Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
  • Assisted with design and implementation of various employee benefits programs.
  • Conducted wage and salary surveys to build competitive compensation plans.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Assistant Manager

Pines Resturant
05.1982 - 12.1987
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Education

High School Diploma -

South Decatur Jr-Sr High School
Greensburg, IN

CMA - Nursing Assistance

College of The Desert
Palm Desert, CA

Skills

  • Provider Relationship Management
  • Enrollment Procedures
  • Engagement Activities
  • Human Resources Background
  • Basic Mathematical Abilities
  • Plan Administration
  • Payroll Support
  • Cost Controls
  • Provider Relations
  • Attention to Detail
  • Records Maintenance
  • Compliance Reporting
  • Regulatory Compliance
  • Interpersonal Communication
  • Benefits Administration

Timeline

Human Resources Benefits Administrator

GECOM Corporation
12.1987 - Current

Assistant Manager

Pines Resturant
05.1982 - 12.1987

High School Diploma -

South Decatur Jr-Sr High School

CMA - Nursing Assistance

College of The Desert

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Sharon Howard