Sharon Howell
St. Louis, ,MO
Summary
Proven Property Manager with a track record of enhancing tenant relations and rent collection efficiency at St. Andrew's Management. Skilled in property inspections and staff management, adept at resolving disputes and ensuring compliance. Excelled in maintaining property aesthetics, achieving significant improvements in tenant satisfaction and operational smoothness.
Overview
29
29
years of professional experience
Work History
Property Manager
St. Andrew's Management
01.2010 - 03.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Shipping and Receiving Clerk
Customized Distribution Services
06.2004 - 10.2009
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
Store Manager
San Francisco Music BoxCompany
10.1994 - 01.2004
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
No Degree - Business
Fontbonne College
St Louis, MOSkills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Rent collection
- Lease Renewals
- Staff Management
- Tenant relations
Timeline
Property Manager
St. Andrew's Management
01.2010 - 03.2024
Shipping and Receiving Clerk
Customized Distribution Services
06.2004 - 10.2009
Store Manager
San Francisco Music BoxCompany
10.1994 - 01.2004
No Degree - Business
Fontbonne College