Sharon Hughes
Patchogue,NY
Summary
Great at planning and running entertaining programs as accomplished [Job Title]. Offers record of success in increasing participation with empowered staff and fresh offerings for new interests. Excels and handling back-end paperwork, finances and supply management.
Overview
10
10
years of professional experience
Work History
Director of Concierge’s
Waters Edge Nursing And Rehab Facility
01.2024 - Current
- Implemented quality assurance measures for maintaining consistency in service standards across all team members.
- Increased repeat business by developing long-lasting relationships with guests through exceptional customer service practices.
- Streamlined concierge operations for increased efficiency, effectively managing staff schedules and workloads.
Assistant Director to Recreation
Chelsea Assistant Living
03.2023 - 12.2023
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
Recreation Aid for Seniors
Arbors Assistant Living
03.2022 - 01.2023
- Contributed to a positive treatment culture by modeling and promoting healthy boundaries, communication practices, and self-care strategies among staff members.
- Provided crisis intervention services when needed, ensuring the safety and well-being of clients during difficult moments.
- Established rapport with clients from diverse backgrounds and varying levels of substance abuse severity, fostering trust and open communication essential for successful outcomes.
- Supported clients in navigating legal or social service systems as necessary during their recovery process.
- Educated clients on coping skills and strategies that promote long-term sobriety and success in recovery.
Bar and Restaurant Manager
South Of The Montauk
01.2014 - 08.2020
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Managed inventory control processes for reduced waste and optimized profit margins.
- Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
Education
High School Diploma -
Patchogue Medford
Patchogue, NYAssociate of Arts - Business
Hunter Business School
Hunter Business School02.2017
Skills
- Effective Delegation
- Exceptional communication
- Team Management
- Cultural Awareness
- Personal Assistance
- Coaching and Mentoring
- Staff Training
Timeline
Director of Concierge’s
Waters Edge Nursing And Rehab Facility
01.2024 - Current
Assistant Director to Recreation
Chelsea Assistant Living
03.2023 - 12.2023
Recreation Aid for Seniors
Arbors Assistant Living
03.2022 - 01.2023
Bar and Restaurant Manager
South Of The Montauk
01.2014 - 08.2020
High School Diploma -
Patchogue Medford
Associate of Arts - Business
Hunter Business School
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