Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Hughes

Harrington,DE

Summary

Dynamic leader with a proven track record at Royal farms store operations and team performance through effective coaching and strategic planning. Excelled in customer service and inventory management, boosting brand loyalty and profitability. Skilled in multitasking and team building, consistently achieving results by fostering a competitive, customer-focused environment. Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level store leader position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Store Leader

Royalfarms
04.2007 - 05.2023
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
  • Implemented loss prevention strategies to detect theft incidents and minimize financial losses for the company.
  • Planned optimal workflow through successful scheduling and task delegation.
  • Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
  • Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
  • Established open communication channels with employees to encourage feedback sharing and improve team dynamics.
  • Streamlined inventory management with accurate record-keeping and timely ordering of products.
  • Boosted brand awareness through creative and multifaceted marketing strategies.
  • Reduced shrinkage levels through diligent monitoring, staff education, and improved security measures.
  • Developed strong customer relationships by delivering exceptional service and personalized attention.
  • Controlled costs consistently to effectively eliminate waste and increase profits.
  • Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
  • Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
  • Elevated team performance with motivational approach and excellent training abilities.
  • Enhanced employee performance by conducting regular training sessions and providing constructive feedback.
  • Increased overall store productivity with effective scheduling, task delegation, and resource allocation.
  • Merchandised products beautifully with attractive displays to quickly move stock.
  • Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
  • Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
  • Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Answered product questions and assisted customers in selection and checkout.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
  • Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

Tottenville High School
Staten Island, NY
06.1985

Skills

  • Store safety
  • Store operations
  • Team Management
  • Promotions planning
  • Customer Service
  • Multitasking and Organization
  • Friendly and Positive
  • Store Merchandising
  • Team Building and Leadership
  • Flexible Schedule
  • Customer experience management
  • Cash Management
  • Store Opening and Closing
  • Employee Training
  • Operations Management
  • Team Development
  • Stock replenishment
  • Documentation And Reporting
  • Payroll Management
  • Employee Management
  • Recruiting and Hiring
  • Staff Supervision
  • Bank and Safe Deposits
  • Employee Scheduling
  • Performance Reviews
  • Policies and Procedures
  • Shift Scheduling
  • Budget Planning
  • Supply Ordering
  • Employee Coaching
  • Performance Assessment
  • Promotional Events
  • Pricing Strategies
  • Security System Monitoring
  • Friendly and Helpful
  • Honest and Dependable
  • Reliable and Responsible
  • Customer Assistance
  • Excellent Written and Verbal Communication
  • Organization
  • Inventory and Stocking
  • Store Organization
  • Cash Register Operation
  • Safety and Cleanliness Standards
  • Building Customer Loyalty
  • Ability to Lift 40 pounds
  • Computer Proficiency and Microsoft Office
  • Merchandise Receiving and Handling
  • Register Opening and Closing
  • Order Management

Timeline

Store Leader

Royalfarms
04.2007 - 05.2023

Tottenville High School
Sharon Hughes