Sharon Hunnicutt
Richmond,VA
Summary
Dedicated and empathetic Medical Assistant and Office Manager with thirty eight years of hands on experience. Offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
31
31
years of professional experience
Work History
Medical Assistant and Office Manager
Dr. Carolyn J Boone
Richmond, VA
04.1993 - 07.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Registered new patients into practice management software program accurately entering demographic information.
- Organized patient charts before each day's clinic sessions began.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Collected samples from patients for laboratory testing purposes.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Scheduled appointments for patients via phone and in person.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
Education
Associate of Applied Science - Medical Office Assistance
Bryant And Stratton College - Richmond, VA
Richmond, VA06-1994
Skills
- Payment Collection
- Patient Scheduling
- HIPAA Compliance
- Patient Flow Management
- Restocking lab supplies
- Customer Service
- Compassionate
- Communicating with patient families
- Vital Sign Monitoring
- Patient Relations
- Insurance Verification
- Clinical Documentation
- Medical Records Management
Timeline
Medical Assistant and Office Manager
Dr. Carolyn J Boone
04.1993 - 07.2024
Associate of Applied Science - Medical Office Assistance
Bryant And Stratton College - Richmond, VA
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