Senior Clinical operations professional with over 25 years in the pharmaceutical industry, currently managing a team of Clinical Research Associates (CRAs). Known for fostering team collaboration and adapting to evolving needs, consistently delivering high performing team results. Strong analytical skills, strategic thinking, and effective communication skills enable success in driving operational excellence.
Overview
28
28
years of professional experience
Work History
Senior Clinical Operations Manager
Bristol Myers Squibb
03.2022 - Current
Provide leadership and guidance to monitoring group
Manage a team of both full-time CRA employees and contract CRAs
Supervises and coordinates the work assignments and performance of direct reports to ensure timely execution consistent with local research goals and company priorities
Manages hiring and performance management of full time employees
Supports Health Authority inspection and pre-inspection activities, including responding to and implementing CAPA action plans
Tracks and manages performance metrics
Recognized Subject Matter Expert for CTMS; developed several step-by-step documents to provide guidance for system and actively request updates to CTMS processes
Therapeutic Area Lead; Associate director level role: Accountable for US monitoring TA deliverables across development structure, leadership of early development liaisons; point of escalation from other stakeholders
Participates in SOP review and assist in updating and re-writing SOPs
Principal Clinical Research Associate
Celgene Corporation (now Bristol Myers Squibb)
04.2019 - 03.2022
Manage and Monitor Investigative Site’s adherence to GCP, ICH guidelines and local regulations
Supervise the conduct of clinical studies, ensure compliance with protocols, regulatory requirements and GCPs
Build strong relationships with site personnel
Conduct and document monitoring visits and CRO oversight visits
Manage timely data entry and query resolution
Conduct timely onsite and remote Source Document Verification and Source Data Review
Review, maintain and reconcile central files with site file
Oversee investigational product documentation, storage, accountability and reconciliation at the site
Train site and Celgene personnel during internal and external meetings
Maintain trial management systems
Work effectively with other departments within the organization
Participate in and conduct CRO oversight
Mentor new CRAs
Act as Lead CRA
Train new CRAs during onboarding and on new processes
Review and update SOPs, working procedures and Job Aids
Senior Clinical Research Associate
Celgene Corporation
11.2005 - 04.2019
Conduct Pre-study, Study Initiation, Interim Monitoring and Close Out Visits at Investigative Sites
Review investigator study files and reconcile versus trial master files
Perform investigational product accountability
Ensure timely submission and review of CRF data and query resolution according to timelines set forth in the Study Monitoring Plan
Evaluate data query trends and interact with study team in order to improve data quality; ensure issues of data quality are escalated and resolved with study team and CQA
Ensure investigative sites’ adherence to GCP, ICH guidelines, and local regulations
Train Investigative Sites
Identify site issues; ensure proper escalation
Respond to audit findings
Attend and participate in study team meetings
Mentor new CRAs
Identify/evaluate potential investigators for future Celgene studies
Build effective and positive relationships with site staff
Regional Senior Clinical Research Associate
Covance, Inc
01.2004 - 11.2005
Responsible for monitoring clinical trials within an assigned geographic region
Maintain communication with project team members while working independently from a home office
Conduct pre-study visits, initiation visits, interim visits, and close out visits
Review trip reports
Train and oversee new Clinical Research Associates and act as a mentor
Clinical Research Associate II
Covance, Inc
07.2002 - 01.2004
Conduct pre-study visits, initiation visits, interim visits, and close out visits for Phase III studies
Audit study files at sites for compliance with FDA regulations and company SOPs
Prepare regulatory documents for IRB submission.
Negotiate budgets and contracts
Review and revise monitoring tools/guidelines
Track regulatory documents
Review trip reports
Train in-house Clinical Research Associates and Regional Clinical Research Associates
Lead and present at team meetings
Clinical Research Associate II
Bio-Technology General Corporation
07.1999 - 07.2002
Assist in the development and management of multi-center clinical trials (Phase IV/Post-Marketing and Phase II)
Prepare regulatory documents for IRB submission
Conduct initiation, interim, and closeout visits
Maintain and audit study files in-house and at sites for compliance with FDA regulations and company SOP’s
Assist with reviewing protocols
CRF design and development
Train new Clinical Research Assistants
Design monitoring/tracking documents
Assist with monthly study status reports for Project Director and Manager
Develop newsletters for sites
Senior Clinical Information Specialist
Schering-Plough Research Institute
03.1999 - 07.1999
Supervise a team of Clinical Information Specialists and clerks
Assign work, oversee daily adherence to procedures, and train new team members
Responsible for processing documents, performing quality check on case report forms, conduct database searches, and generate database reports for clients
Clinical Information Specialist
Schering-Plough Research Institute
09.1997 - 03.1999
Input specific information from regulatory documents
Perform database audits for the Clinical Research, Medical Communications, Quality Assurance, and Clinical Data Management departments
Education
Bachelor of Science - Sports Biology
Springfield College
Springfield, MA
05.1997
Skills
Cross-Functional Relationship Building
Excellent Communication and Interpersonal Skills
Process Improvement
Audit preparation
Training and mentoring
Onboarding and coaching
Proficient in Veeva, iMedidata, OneNote, Microsoft Office, Communication tools (i,e, Teams, Zoom, Slack)
Senior Clinical Trial Assistant (Sr. CTA) at WE ARE INFINITE-Bristol Myers Squibb -MEXICO-COLOMBIASenior Clinical Trial Assistant (Sr. CTA) at WE ARE INFINITE-Bristol Myers Squibb -MEXICO-COLOMBIA