SHARON J. SMITH
Cudjoe Key ,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Mobile Notary
Smith’s Mobile Notary
02.2020 - Current
- Performed thorough review of document contents before notarization, ensuring accuracy and completeness.
- Ensured timely delivery of completed documents back to relevant parties after the conclusion of signing ceremonies.
- Maintained strict confidentiality with sensitive client information, fostering trust and long-lasting professional relationships.
- Ensured compliance with state regulations through meticulous attention to detail in reviewing and verifying signer identification.
- Built a strong network of professional contacts, leading to repeat business and referral opportunities.
- Increased availability for last-minute appointments through flexible scheduling options tailored to meet individual client needs.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Certified and attested power of attorney documents, acknowledgements and deeds.
Assistant Manager of Operations/ Merchandising
Tj Maxx Dept Store
08.2017 - 09.2019
- Oversaw tasks to maintain uninterrupted daily functions.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Implemented safety protocols to maintain a secure work environment for employees.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively
- Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
- Streamlined operations by implementing efficient workflow processes and procedures.
- Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
- Monitored employee attendance and punctuality, swiftly resolving recurring issues.
- Monitored daily cash discrepancies, inventory shrinkage
- Optimized workforce allocation by aligning employee availability with customer demand.
SUPPORTING SOFTLINES LEAD
Sears, Roebuck and Co.
01.2015 - Current
- Supervised associates, assigned duties to perform daily
- Ensured accurate and efficient processing of price changes, count updates and inventory adjustments
- Optimized department layout by analyzing sales data and customer preferences to maximize product visibility and accessibility.
- Increased customer satisfaction by providing exceptional service and timely assistance on the sales floor.
- Trained new employees on company policies, product knowledge, and sales techniques to ensure consistent performance across the team.
- Oversaw price adjustments for merchandise according to company guidelines while minimizing profit margin erosion over time.
- Managed daily operations of the softlines department, delegating tasks efficiently and ensuring smooth workflows for optimal productivity.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain positive reputation.
FRONT DESK AGENT/PBX
Doubletree Grand Key Resort
01.2014 - 01.2015
- Answer all questions, route guests to appropriate places within the hotel
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests..
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
- Resolved guest complaints with effective problem-solving, improving overall guest experience.
- Assisted in training new front desk agents, sharing best practices and procedures.
- Provided exceptional customer service through polite and professional interactions with all callers.
CONTRACTOR/SALES
Smith Consulting
01.2011 - 01.2014
- Bookkeeping
- Setting appointments
- Upselling SAP software
- Personal assistant duties
PERSONAL ASSISTANT/BOOKKEEPER
Robertson Consulting LLC
01.2007 - 01.2010
- Correspondence emails and phone calls
- Organized meetings and appointments
- Booking and arranging travel, transportation and accommodations
- Organized events
- Compiling and preparing reports
- Responsible for accounts, budgets and filing expenses
RESTAURANT MANAGER
Middle Road Deli
01.2004 - 01.2006
- Oversaw restaurant staff operations and ensured efficient workflow.
- Expanded customer base for the restaurant.
- Planned and executed sales events and promotions.
- Developed strategies for budgeting, purchasing, and workforce enhancement.
- Addressed issues related to service and food quality to enhance customer satisfaction.
- Conducted recruitment processes to onboard qualified staff.
- Maintained high standard quality hygiene, health and safety
Restaurant Server
Perkins Family Restaurant & Bakery
01.2000 - 12.2004
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink and food orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery
Education
Business Administration -
Bucknell University
Lewisburg, PA01.2000
General Studies -
Collin County Community College
Plano, TX01.1998
Skills
- Store operations
- Staff training and development
- Goal setting and achievement
- Promotional planning
- Loss prevention strategies
- Customer service
- Time management
- Strong communication and interpersonal skills
- Problem-solving abilities
Certification
Notary public Florida commission
Timeline
Mobile Notary
Smith’s Mobile Notary
02.2020 - Current
Assistant Manager of Operations/ Merchandising
Tj Maxx Dept Store
08.2017 - 09.2019
SUPPORTING SOFTLINES LEAD
Sears, Roebuck and Co.
01.2015 - Current
FRONT DESK AGENT/PBX
Doubletree Grand Key Resort
01.2014 - 01.2015
CONTRACTOR/SALES
Smith Consulting
01.2011 - 01.2014
PERSONAL ASSISTANT/BOOKKEEPER
Robertson Consulting LLC
01.2007 - 01.2010
RESTAURANT MANAGER
Middle Road Deli
01.2004 - 01.2006
Restaurant Server
Perkins Family Restaurant & Bakery
01.2000 - 12.2004
Business Administration -
Bucknell University
General Studies -
Collin County Community College
Similar Profiles
Katherine WarrenKatherine Warren
MOBILE NOTARY at Kat Warren Mobile Notary, LLCMOBILE NOTARY at Kat Warren Mobile Notary, LLC
Kitsie FergusonKitsie Ferguson
Owner/Founder at KF Mobile Notary ServiceOwner/Founder at KF Mobile Notary Service
JEANNETTE IBARRAJEANNETTE IBARRA
Certified Notary Public at Mobile Notary ServicesCertified Notary Public at Mobile Notary Services
Olga MeyersOlga Meyers
Surgical Registered Nurse at Lower Keys Medical CenterSurgical Registered Nurse at Lower Keys Medical Center
JUANA COLAROFF STIPANICJUANA COLAROFF STIPANIC
Volunteer at Make a Wish Young Leadership CommitteeVolunteer at Make a Wish Young Leadership Committee