Sharon Kidd
Darby,MT
Summary
Dependable professional with a diverse employment background, bringing a strong work ethic and attention to detail. Committed to promoting a people-first environment while effectively communicating with team members to achieve organizational goals. Energetic and approachable, fostering comfort and collaboration in any situation.
Overview
2
2
years of post-secondary education
10
10
years of professional experience
Work History
Assistant Manager
Family Dollar
Darby, Montana
11.2025 - Current
- Assisted store manager in daily Family Dollar operations and coordinated associate activities to improve workflow.
- Trained new associates on customer service and register operations, ensuring adherence to store standards.
- Operated cash register and handled cash drawer transactions.
- Assisted customers with purchases, returns, and store product questions.
- Monitored inventory levels and reported stock shortages to management.
- Restocked shelves and organized merchandise displays across sales floor.
- Cleaned and organized sales floor to enhance customer shopping experience. and maintained clean, organized store conditions.
- Opened and closed store following Family Dollar procedures and security checks.
Cashier
Murdoch's Ranch & Home Supply
Hamilton, MT
07.2024 - 06.2025
- Operated cash register and handled cash drawer transactions.
- Assisted customers with purchases, returns, and product inquiries to enhance shopping experience.
- Coordinated with store manager on daily operations and managed associate tasks to ensure efficient workflow.
- Restocked shelves and organized merchandise displays across sales floor.
- Restored sales floor layout and organization to enhance customer experience. and maintained clean, organized store conditions.
Front End Supervisor
Walmart
Philadelphia, Pennsylvania
04.2017 - 07.2024
- Supported store manager with daily Family Dollar operations and associate coordination.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained new associates on customer service, register use, and store standards.
- Assisted customers with purchases, returns, and store product questions.
- Operated cash register and handled cash drawer transactions.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Restocked shelves and organized merchandise displays across sales floor.
- Recovered sales floor and maintained clean, organized store conditions.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Produced thorough, accurate and timely reports of project activities.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Proposed or approved modifications to project plans.
- Implemented quality control measures to uphold company standards.
Education
Certification - Act 235
Brett’s Security Program
Philadelphia, PA 07.1999 - 08.1999
Diploma - Computer Programming
Computer Learning Center
Philadelphia, PA 10.1993 - 05.1994
Certified Nurses Aid CNA - Certified Nurses Aid
Pottsville Hospital
Pottsville, PA 06.1990 - 10.1990
Diploma - Clerk Typist
McCann School Business
Pottsville, PA 10.1988 - 10.1989
High School Diploma -
General Education Diploma
Pottsville, PASkills
- Shift scheduling
- Customer service
- Store opening
- Inventory tracking
- Cash drawer reconciliation
- Point of sale
- Cash handling
- Inventory control
- Inventory management
- Clear communication
- Attention to detail
- Team leadership
- Money handling
- Multitasking and organization
- Workplace safety compliance
- Customer service and satisfaction
- Vendor relationship management
- Problem-solving
- Business development understanding
- Customer relations
- Task delegation
- Policy enforcement
- Financial management
- Decision-making
- Orientation and training
- Team collaboration
- Verbal and written communication
- Strategic thinking
- Adaptability and flexibility
- Google drive
- Conflict resolution
- Problem solving
- Safety compliance
Timeline
Assistant Manager
Family Dollar
11.2025 - Current
Cashier
Murdoch's Ranch & Home Supply
07.2024 - 06.2025
Front End Supervisor
Walmart
04.2017 - 07.2024
Certification - Act 235
Brett’s Security Program
07.1999 - 08.1999
Diploma - Computer Programming
Computer Learning Center
10.1993 - 05.1994
Certified Nurses Aid CNA - Certified Nurses Aid
Pottsville Hospital
06.1990 - 10.1990
Diploma - Clerk Typist
McCann School Business
10.1988 - 10.1989
High School Diploma -
General Education Diploma