Sharon L. Hicks

An astute and results-driven professional with extensive DEI experience emphasizing team building at the line and staff levels of management with focus on results driven inclusion.

Strong experience in data metrics, monitoring and reporting progress to management. Possess dynamic leadership talent with years of progressive experience delivering innovative strategies to promote DEI awareness and results designed to better the bottom line. Equipped with well-defined interpersonal, management and negotiation skills combined with proven effectiveness in providing first-rate services and establishing sustainable relationships with diverse individuals and multicultural communities within the corporation.

Seeking a Human Resources position specializing in DEI, Diversity, Equity and Inclusion, that will take advantage of my depth of experience in equal opportunity recruiting, training, employment and promotion.

Diversity and Inclusion:

• Designed and developed a comprehensive DEI strategy resulting in a more integrated and cohesive approach to ensuring an inclusive and highly engaged environment that addresses the needs of talent acquisition and talent management.
• Created and implemented broad diversity and inclusion strategies including cultural awareness campaigns and competency initiatives, employee and leadership training, and ERG's.
• Integrated diversity and inclusion best practices throughout the workforce strategy and talent acquisition processes for multiple divisions.

Employee Engagement and Organizational Change:

• Developed best practices for GTM strategies and streamlined communication channels with networks and stakeholders.
• Led deployment of new products and provided technical training and support to resolve product issues through beta testing.
• Created and launched new marketing strategies to drive business resulting in increased revenue by 47%.

People Leadership and General Management:

• Successfully managed multi-site and multi-functional teams of non-exempt and exempt employees and clients for more than 7 years.
• Led teams through restructuring and organizational change ensuring equitable job placement for staff after an internal workforce realignment.
• Mediated complex business partner relationships to achieve desired outcomes for high-net worth clients.

Relationship Management:

• Established a multi-division business partner committee to educate business partners on industry-related developments, and potential issues effecting their client base which led to more timely, open communication among divisions and increased ease of doing business.
• Delivered high impact communications to clients including responses to sensitive account and business changes resulting in decreased external client complaints.
• Cultivated relationships with key stakeholders to increase business development for new initiatives.

Curriculum Development:

• Tailored educational curriculum for non-traditional students with range of learning styles, abilities, strengths and weaknesses for a more inclusive and cohesive environment conducive to learning.
• Developed innovative lesson plans and practical application exercises, increasing test scores on practical and written application from 69% average to 93% average.
• Created and implemented comprehensive curriculum for advanced training and compliance which led to increased profit of 30%.

• Certified Diversity Executive - CDE
• Certified Cultural Intelligence Facilitator - CQ Facilitator
• PMP Certification
• Licensed Post-secondary Educator
• Multiple Professional Colorado State Licenses

Alpha Kappa Alpha Sorority, Inc. - Denver Chapter President, 2020-2024

Urban Leadership Foundation of Colorado - Member

National Association of Parliamentarians - Member