Summary
Work History
Education
Skills
Timeline
Generic

Sharon Lamb

Creswell

Summary

Dynamic Sales Supervisor at Bimart with a proven track record in enhancing customer satisfaction and achieving sales targets. Expert in sales strategy development and staff training, I excel in problem-solving and motivating teams to exceed goals. Committed to effective merchandising and maintaining store appearance, driving both performance and client engagement.

Work History

Sales Supervisor

Bimart
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Checked store merchandise regularly for proper display and replenishment.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
  • Constructed displays and signs to promote specified products and sales promotions.
  • Led by example, consistently exceeding personal sales targets and inspiring team to achieve collective goals.
  • Trained and coached sales team members on best practices for customer service and sales techniques.
  • Maintained up-to-date knowledge of products and services offered to customers.

Education

GED - Ged

Umpgua Community College
Winchester, OR

Skills

  • Customer service
  • Sales presentations
  • Effective selling techniques
  • Sales strategy development
  • Management support
  • Sales training
  • Store appearance and merchandising
  • Strategic planning
  • Inventory control
  • Staff training
  • Delegation skills
  • Performance evaluation
  • Task delegation
  • Shrinkage control
  • Problem-solving
  • Goal setting
  • Vendor relationship management
  • Merchandise placement and displays
  • Floor oversight
  • Merchandising coordination

Timeline

Sales Supervisor

Bimart

GED - Ged

Umpgua Community College
Sharon Lamb