SHARON LANE
ANCHORAGE
Summary
Experienced Executive Assistant that provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills. And, to be apart of a Team that will utilizes my administrative abilities to enable me to make a positive contribution to the organization
Overview
20
20
years of professional experience
Work History
Executive Assistant to the Municipal Manager
Municipality of Anchorage
02.2024 - Current
- Management and organization of mail distribution and greeting visitors for the Municipal Manager's Office
- Compose and proofread, letters memoranda, and other material for Municipal Manager and Deputy Municipal Manager
- Management and maintenance of Municipal Manager executive files
- Coordination of Municipal Manager and Deputy Municipal Manager's domestic travel
- Management and maintenance of electronic documents signed by the Municipal Manager and Deputy Municipal Manager
- Management and maintenance of archive documents
- Coordination of responses and resolution of constituent complaints
- Management and maintenance of communications with Department Heads in response to constituent complaints
- Management of Public Notices for ACDA Board meetings on the MOA website
- Management and tracking of budget expenses
- Management and tracking of OnBase documents
- Management and maintenance of Municipal Manager's Municipal web pages
- Management and maintenance of fixed assets inventory for Municipal Manager's Office
- IT Coordinator: responsible for submitting Help Desk incident tickets
- Assisted in payroll processing
- Purchasing office supplies for Municipal Manager and Mayor's Office.
- Reconciliation of P-Card transactions
- Management and Maintenance of Contracts
- Reconciliation of Contract invoices for payment
- Other duties as assigned
Executive Assistant
Municipality of Anchorage
04.2021 - 02.2024
- Management and organization of mail distribution and greeting visitors for the CFO
- Establishment of guidelines for meetings
- Compose and proofread, letters memoranda, and other material for CFO’s signature
- Management and maintenance of CFO’s executive files
- Coordination of CFO’s domestic travel
- Management, audit, and process payments for Municipal wide travel
- Management and maintenance of electronic documents signed by the CFO
- Management and maintenance of archive documents
- Coordination of responses and resolution of constituent complaints
- Management and maintenance of communications with Department Heads in response to constituent complaints
- Management of Public Notices for ACDA Board meetings on the MOA website
- Management and tracking of budget expenses
- Management and audit for the Home for Good Project
- Management and tracking of OnBase documents
- Coordination on FEMA reimbursement
- Management and maintenance of CFO and Public Finance Municipal web pages
- Management and maintenance of fixed assets inventory for CFO, Public Finance and 49SAF
- IT Coordinator: responsible for submitting Help Desk incident tickets
- Assisted in payroll processing
- Administrative support for the Public Finance & Investments Division and 49SAF program
Executive Assistant
Municipality of Anchorage
11.2014 - 04.2021
- Management and organization of Mayor, daily schedule, meetings, briefing papers, prioritization of calls, RSVPs, appearances, mail distribution, and greeting visitors
- Establishment of guidelines for meetings and appearances
- Coordination of Mayor’s meetings with Mayor’s Executive Committee and Department Heads
- Compose and proofread, letters memoranda, and other material for Mayor’s signature
- Management and maintenance of the mayor’s executive files
- Coordination of Mayor’s domestic, and international travel and speaking arrangements
- Coordination and arrangements for the reception, and performing related functions requested by the mayor
- Management and maintenance of electronic documents signed by the mayor
- Management of Mayor’s general email account
- Coordination and schedule meetings with NALA stakeholders
- Management and maintenance of archive documents
- Coordination of responses and resolution of constituent complaints
- Management and maintenance of communications with Department Heads in response to constituent complaints
- Coordination with community groups with the naming panel request and process
- Coordination with community groups for requests for Mayoral proclamations
- Management of Public Notices for ACDA Board meetings on the MOA website
- Management of Service Request for online constituent submissions
Tax Technician – Property Tax
Department of Revenue
01.2009 - 11.2014
- Company Overview: Anchorage, Alaska
- Experience working with multiple tax database systems
- Administered and collected petroleum property taxes
- Conducted reconciliation of payments, billings, and collection of approx
- 812 taxpayer accounts
- Utilized a multitude of mathematical functions to calculate tax and interest
- Prioritized workload with heavy time constraints
- Management of archive documents
- Anchorage, Alaska
Tax Technician – Excise Tax
Department of Revenue
06.2007 - 01.2009
- Company Overview: Anchorage, Alaska
- Adjusted tax liabilities and prepared tax adjustment reports using a specialized tax database
- Examined returns and refunds claims for processing, completeness, and mathematical accuracy
- Conducted reconciliation of payment, billings, and collection of excise taxes
- Examined license applications
- Determined applicable license fee
- Monitored accounts for compliance issues
- Anchorage, Alaska
Administrative Assistant
Department of Revenue
11.2004 - 06.2007
- Company Overview: Anchorage, Alaska
- Purchased inventory for the department
- Prepared budget preparation and tacking
- Coordinated, prepared, and finalized travel authorizations
- Management of personnel files
- Liaison for building management and department contactors
- Supervised Administrative Clerk II
- Anchorage, Alaska
Education
Bachelor of Applied Science - Accounting
Wayland Baptist University
05.2013
Skills
- Proficient with Microsoft Office Suite
- Predictive Modeling with Microsoft Excel
- Management Skills for secretaries, Administrative Assistants, and Support Staff
- Calendar management
- Travel coordination
- Meeting preparation
- Confidentiality handling
- Office supplies management
- Expense tracking
- Administrative support
- Attention to detail
- Customer service
Timeline
Executive Assistant to the Municipal Manager
Municipality of Anchorage
02.2024 - Current
Executive Assistant
Municipality of Anchorage
04.2021 - 02.2024
Executive Assistant
Municipality of Anchorage
11.2014 - 04.2021
Tax Technician – Property Tax
Department of Revenue
01.2009 - 11.2014
Tax Technician – Excise Tax
Department of Revenue
06.2007 - 01.2009
Administrative Assistant
Department of Revenue
11.2004 - 06.2007
Bachelor of Applied Science - Accounting
Wayland Baptist University
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