Sharon Lewis
Decatur,GA
Summary
Motivated business professional bringin over 20 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
27
27
years of professional experience
Work History
Owner/Operator
Chancey Hospitality Firm, LLC
04.2014 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
President, Board of Directors
The Padgett House, Inc.
11.2008 - 08.2021
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Initiated operational improvements using lean methodologies to drive efficiency and reduce costs.
- Achieved under-budget and on-time project management to adhere to project goals.
- Resolved issues and recommended actions based on production and compliance reports.
Private Contractor
Sanze Healthcare
10.2013 - 02.2016
- Consulted with customers to assess needs and propose optimal solutions.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Collaborated closely with clients to better understand entire project scope.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Collected, arranged and input information into database system.
- Generated reports detailing findings and recommendations.
Customer Service Representative
Goodwill Of North Ga
01.2011 - 10.2013
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Nursing / Business
Georgia Piedmont Technical College
Clarkston, GA08.2016
Bachelor of Science - Business Administration And Management
Georgia State University
Atlanta, GA05.2024
Business Administration
Atlanta Technical College
Atlanta, GA08.2018
Associate of Science - Nursing
Hudson Valley Community College
Troy, NY05.1996
Skills
- Staff Management
- Business Administration
- Budget Development
- Quality Management Systems
- Team Oversight
- Contract Negotiation Expertise
- Hiring and Staffing
- Verbal and Written Communication
- Client Service
- Staff Training
- Customer Relations
- Business Planning
- Coaching and Mentoring
Timeline
Owner/Operator
Chancey Hospitality Firm, LLC
04.2014 - Current
Private Contractor
Sanze Healthcare
10.2013 - 02.2016
Customer Service Representative
Goodwill Of North Ga
01.2011 - 10.2013
President, Board of Directors
The Padgett House, Inc.
11.2008 - 08.2021
Nursing / Business
Georgia Piedmont Technical College
Bachelor of Science - Business Administration And Management
Georgia State University
Business Administration
Atlanta Technical College
Associate of Science - Nursing
Hudson Valley Community College
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