Sharon Lopez
The Bronx
Summary
Dynamic and bilingual Medical Receptionist with extensive experience at Throgs Neck Medical Services P.C. Proven ability in patient scheduling and insurance verification, ensuring seamless office operations. Skilled in electronic medical records and co-payment collection, while fostering a welcoming environment for patients. Committed to maintaining confidentiality and enhancing patient care.
Overview
17
17
years of professional experience
Work History
Medical Receptionist/Certified Medical Assistant
Throgs Neck Medical Services P.C
05.2020 - Current
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered phone calls and messages for physician medical facility, scheduling appointments, and handling patient inquiries.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Received and routed laboratory results to correct clinical staff members.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Transcribed phone messages and relayed to appropriate personnel.
- Checked patient insurance, demographic, and health history to keep information current.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Oriented and trained new staff on proper procedures and policies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
Medical Receptionist
DR S.H.A Karim M.D
12.2008 - 05.2020
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Transcribed phone messages and relayed to appropriate personnel.
- Checked patient insurance, demographic, and health history to keep information current.
- Supported office staff and operational requirements with administrative tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed office bookkeeping with insurance billing and patient payments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
High School Diploma -
Murray Bergtraum High School For Business Careers
New York, NY06-2028
Skills
- Fluent In English and Spanish
- Medical office administration
- Letter preparation
- Co-payment collection
- Patient registration
- Typing and filing
- Referral verification
- Patient scheduling
- Electronic medical records
- Appointment management
- Insurance verification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Receptionist/Certified Medical Assistant
Throgs Neck Medical Services P.C
05.2020 - Current
Medical Receptionist
DR S.H.A Karim M.D
12.2008 - 05.2020
High School Diploma -
Murray Bergtraum High School For Business Careers
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