Sharon Love
Summary
To obtain a position that utilizes my skills and creates a learning environment for my Piers. To offer exceptional results in all aspects of Business Management A Team- Leader. Skilled Professional with more than 15 years of experience in Residential Management including but not limited in Conventional, LIHTC, HUD and PB Section 8. Exceptional in Marketing, Leasing, Budgeting, Customer Relations, Rehab, Controlling Cost, Increasing Revenue. Positive and diligent management professional effective at promoting resident satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Multi Site Business Manager
Dominium Property Management
03.2023 - Current
- Budget Development and Implementation
- Hiring and Training of Staff
- Payroll
- Marketing
- Increased Renewal Rate to 90%
- Accounts Payable and Receivable
- Monthly Asset Review with Owners
- Increased Revenue
- Decreased Spending
- Increased Collections by 60% from Prior Residents (TLAC)
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Assisted with hiring process and training of new employees.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Improved business profits through innovative cost containment and revenue generation techniques.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Retail Management
Dollar General
06.2019 - 10.2021
- Plan and execute store staff scheduling
- Ensure customer feedback and concerns are addressed within a timely manner
- Protect store assets, facilities, and team members by ensuring all team members adherence to store guidelines and standards, compliance with all safety and security policies and performance of all financial transactions
- Achieved 14% on budget within first 8 weeks through hands on leadership, pro-active coaching, planning and implement business development activities.
Production Supervisor
Walmart-Retail Management
08.2017 - 03.2019
- Maintain strict quality control policies
- Plan and execute scheduling and insure exceptional customer service
- Managed operations of deli and prepared foods
- Maintained inventory.
- Resolved issues quickly to maintain productivity goals.
- Established clear priorities and production quality standards.
- Managed internal operational standards and productivity targets.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Monitored daily and weekly key performance indicators to maintain on-track status.
Area Manager/ Regional Manager
Florida R&M Real Estate / Blue Door Management
08.2013 - 04.2017
- Oversaw the day-to-day operations of 6 properties with approximately 1400 units
- Duties included staffing, budgeting, marketing, and physical asset review
- Increased revenue by turning around 3 communities thus making them very profitable
- Assist Owner with New Acquisitions, Due Diligence
- Drafting and Implementing Budgets, Team building, Financials
- Bank Reconciliations, A/P, A/R.
- Oversaw daily, weekly and monthly business reporting and leveraged information to optimize forecasting and future business plans.
- Managed multi-unit operations to develop teams and optimize workflows for maximum business results.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Area Manager / Asst Regional Manager
Lincoln Property Company Duluth GA
07.2008 - 04.2013
- Day-to-day operational management of multiple sites
- (2000 Units 5-Properties) LIHTC
- Southeast Region
- Increased Revenue, Occupancy, Customer Relations
- Exceeded renewal goals
- Maintained budgeted monthly goals
- Implemented company policy, hired, trained new staff, Participated in the development and administration of property's annual budgets
- Trained new Associates on Yardi Voyager
- (Troubleshooting, accounting functions, AME, Leasing,)
Sr. Property Manager
The Lynd Management Company Atlanta Ga Melbourne Fl
06.2007 - 06.2008
- Insured compliance with Bond and LIHTC sites
- Project Based Section 8
- A/P and A/R
- Payroll, budget preparations, new associate training, and lease-ups
- Supervised extensive rehab at 430-unit Community
- Interior and exterior
- Trained new Associates on Yardi Software, at various sites.
Property Manager
Corcoran Jennison Management Co
09.2004 - 07.2006
- LIHTC 250 unit Community
- Insured compliance with DCA
- Exceeded monthly goals, maintained 95% occupancy with less than 2% delinquency
- Initiated collection policy that proved effective and was implemented at all GA sites.
Education
Business Management / Accounting
Kankakee Community College
Kankakee, ILSkills
- Property Marketing and Promotion
- Monthly Fee and Payment Collection
- Property Walks
- Bank Deposits
Certification
- Certified Property Manager
- LIHTC Certified
Timeline
Multi Site Business Manager
Dominium Property Management
03.2023 - Current
Retail Management
Dollar General
06.2019 - 10.2021
Production Supervisor
Walmart-Retail Management
08.2017 - 03.2019
Area Manager/ Regional Manager
Florida R&M Real Estate / Blue Door Management
08.2013 - 04.2017
Area Manager / Asst Regional Manager
Lincoln Property Company Duluth GA
07.2008 - 04.2013
Sr. Property Manager
The Lynd Management Company Atlanta Ga Melbourne Fl
06.2007 - 06.2008
Property Manager
Corcoran Jennison Management Co
09.2004 - 07.2006
Business Management / Accounting
Kankakee Community College
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