Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Sharon Malespini

East Berlin,CT

Summary

Business owner with a proven track record at Sharon Elizabeth's Floral Designs, excelling in customer service and sales. Successfully established a unique brand identity, boosted revenue through strategic pricing, and nurtured client relationships. Skilled in purchasing and planning, with a keen attention to detail, ensuring operational efficiency and high customer satisfaction.

Overview

29
29
years of professional experience

Work History

Business Owner and Founder

Sharon Elizabeth's Floral Designs
09.1995 - 02.2025

• Successfully established and managed a thriving business.

• Created and developed a unique brand identity, reflecting the company’s values and vision.

• Oversaw all aspects of business operations, including sales, marketing, customer service, and financial management.

• Strategically set pricing structures to maximize profitability while meeting client needs.

• Created the company website’s aesthetic, curated product selections, set strategic pricing, and ensured a visually captivating and cohesive presentation to enhance user experience.

• Served as the lead salesperson, successfully securing and managing business contracts while maintaining strong client relationships. Oversaw the entire booking process, from initial customer consultations to contract creation, ensuring seamless communication and exceptional service throughout. Regularly followed up with clients to address their needs, finalize details, and build long-term trust, contributing to high customer satisfaction and repeat business.

• Planned and coordinated employee schedules, task assignments, and event set up timelines, ensuring efficient operations and timely execution.

• Identified and sourced reliable suppliers and wholesalers to meet customer needs. Established strong relationships with vendors to ensure a smooth and consistent supply flow, improving operational efficiency and meeting client demands.

  • Managed inventory levels, ensuring optimal stock availability while minimizing waste and cost.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Interacted well with customers to build connections and nurture relationships.

Education

Bachelor of Science, Business Management

Central Connecticut State University
New Britain, CT

Skills

  • Customer service
  • Sales
  • Self-directed
  • Purchasing and planning
  • Attention to detail
  • Work Planning and Prioritization
  • Excel and Word

Interests


  • Travel, seeing new places, experiencing different cultures
  • Biking, working out, swimming, walking

Timeline

Business Owner and Founder

Sharon Elizabeth's Floral Designs
09.1995 - 02.2025

Bachelor of Science, Business Management

Central Connecticut State University