Sharon Marconi
Phoenix,MD
Summary
Driven Customs Specialist with a proven track record at John A. Steer, enhancing customs efficiency and cost savings through continuous improvement initiatives. Expert in import-export regulations and adept at fostering client relationships, I excel in customs compliance and cross-functional teamwork. Achievements include streamlining processes and strengthening client trust, showcasing exceptional problem-solving and communication skills.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Customs Specialist
John A. Steer
09.2016 - Current
- Implemented continuous improvement initiatives in customs processes, leading to increased efficiency and cost savings for the organization.
- Coordinated with freight forwarders and carriers to ensure timely delivery of shipments while adhering to all relevant regulations and procedures.
- Lawfully cleared merchandise through customs per client and government requirements.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
Account Supervisor, Imports
John S. Connor, Inc.
07.1986 - 09.2016
- Identified opportunities for upselling additional services to existing clients, increasing overall account value.
- Established trust with clients by maintaining open lines of communication and promptly addressing concerns or issues.
- Acted as team leader to implement integration of agency disciplines in scientific, media, art, copy, accounting, production and creative fields of application.
- Negotiated more favorable rates and delivery times with vendors.
- Resolved conflicts between clients and internal teams, fostering a positive working environment focused on collaboration.
Education
High School Diploma -
Southern High School
Baltimore, MD06-1981
Skills
- Import-Export Regulations
- Customs documentation
- International Logistics
- Customs Brokerage
- Cross-border Transactions
- Shipping coordination
- Customs Compliance
- Freight Forwarding
- Customs Modernization
- Classification Expertise
- Trade Agreements
- Customs Enforcement
- Trade Facilitation
- Free Trade Zones
- Origin Determination
- Anti-dumping measures
- Harmonized System
- Recordkeeping Accuracy
- Presentation abilities
- Cross-Functional Teamwork
- Legal Compliance
- Documentation expertise
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Customer Assistance
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Import management
- Customer Support
- Shipment management
- Relationship Building
- Documentation skills
- Professional ethics
- Shipment Scheduling
- Team building
- Data Entry
- Task Prioritization
- Shipment Tracking
- Self Motivation
- Interpersonal Skills
- Professionalism
- Document Preparation
- Record-keeping
- Time management abilities
- Adaptability
- Transportation Planning
- Valuation Techniques
- Sanctions compliance
- Intellectual Property Rights
Certification
Certified Customs Specialist
Hazardous Material Certified
Timeline
Customs Specialist
John A. Steer
09.2016 - Current
Account Supervisor, Imports
John S. Connor, Inc.
07.1986 - 09.2016
Certified Customs Specialist
Hazardous Material Certified
High School Diploma -
Southern High School
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