Sharon Marshall
Kitchen Manager
Bryan,TX
Summary
Deli Manager skilled in making food items such as wraps, salads and side dishes for high-volume deli operation. Strong trainer experienced teaching new employees correct processes and procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deli Night Manager
Brookshire Grocery
09.2023 - 01.2024
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Evaluated supplier performance regularly to ensure consistent quality of products delivered while identifying potential improvements or cost-saving opportunities.
- Increased deli sales by implementing innovative merchandising strategies and introducing new products.
- Demonstrated adaptability and flexibility in an ever-changing retail environment, swiftly responding to unforeseen challenges or changes in customer demand.
- Promoted positive workplace culture by fostering open communication among team members and resolving conflicts in a timely manner.
- Collaborated with team members to maintain a clean and sanitary work environment, adhering to health department regulations.
- Assisted customers with special requests or custom orders to accommodate their dietary preferences or event needs.
- Managed inventory efficiently, reducing waste and ensuring adequate stock levels for high-demand items.
- Streamlined nightly operations by creating efficient closing procedures that reduced labor hours without sacrificing quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Kitchen Manager
3160 Market
01.2023 - 09.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Purchased food and cultivated strong vendor relationships.
Kitchen Manager
Max Food Max/ Snappy Food Mart
01.2016 - 01.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed unique events and special promotions to drive sales.
- Purchased food and cultivated strong vendor relationships.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
No Degree - General Studies
Eastern New Mexico University
Portales, NM08.1983
Skills
- Sanitation Procedures
- Food Safety Compliance
- Waste Reduction
- Task Delegation
- Customer Service
- Sanitation Standards
- Catering Services
- Texas Certified Food Manager
- Kitchen equipment operation and maintenance
- Employee Supervision
- Staff Training
- Inventory Management
- Product Rotation
- Ordering Supplies
Certification
Texas Certified Food Manager
License No# TX-127024 Expires 3/3/2026
Timeline
Deli Night Manager
Brookshire Grocery
09.2023 - 01.2024
Kitchen Manager
3160 Market
01.2023 - 09.2023
Kitchen Manager
Max Food Max/ Snappy Food Mart
01.2016 - 01.2023
No Degree - General Studies
Eastern New Mexico University
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