Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Sharon Martinez

Burleson,United States

Summary

Experienced Executive Assistant/Accounts Receivable professional with 10+ years in financial management and administrative support. Skilled in processing invoices, implementing debt collection strategies, and ensuring compliance for improved collection rates and financial accuracy. Proficient in utilizing billing systems and analyzing receivables data to drive operational improvements. Dedicated to fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational abilities.

Overview

14
14
years of professional experience

Work History

Executive Assistant/Accounts Receivable

Automated Gate Services/ Access Overhead Door
01.2022 - 06.2025
  • Processed invoices and bills, ensuring financial accuracy and timely payments.
  • Executed meticulous debt collection processes, significantly enhancing receivables recovery and overall financial health.
  • Provided proactive administrative support, elevating team productivity and ensuring smooth daily operations through robust organizational skills.
  • Maintained comprehensive financial records and conducted daily reconciliations, ensuring compliance with corporate guidelines and enhancing report accuracy.
  • Analyzed accounts receivable data to identify trends, prompting strategic adjustments that bolstered collection rates.
  • Coordinated with cross-functional teams to resolve discrepancies, fostering a culture of accountability and transparency.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Assisted in annual audits by providing detailed documentation and reconciliations of accounts receivable balances.

Patient Benefits Coordinator

Pacific Dental Services
11.2015 - 12.2021
  • Processed payments, enhancing financial accuracy.
  • Coordinated appointment confirmations and recalls, significantly improving patient retention and ensuring consistent follow-up care.
  • Prepared and verified dental insurance claims, accelerating reimbursement processes and reducing outstanding balances.
  • Fostered strong relationships with patients, ensuring clear communication and enhancing overall satisfaction with provided services.
  • Streamlined patient record management, ensuring compliance and achieving notable improvements in data accuracy.
  • Collaborated with dental teams to develop comprehensive treatment plans, markedly enhancing patient care and outcomes.
  • Reduced billing errors by diligently reviewing claims and identifying discrepancies before submission.
  • Educated patients on available resources and programs to aid in the management of medical expenses.
  • Demonstrated flexibility by adapting to changing priorities and effectively managing multiple tasks simultaneously.

Bill Review Analyst/Data Verification Specialist

CorVel
02.2011 - 11.2015
  • Processed medical claims with precision, ensuring timely input and strict compliance with regulations.
  • Validated and organized claims data, enhancing system accuracy and operational efficiency.
  • Utilized Care MC and Med Check systems to accurately enter and review bills.
  • Streamlined bill entry processes, achieving significant improvements in turnaround times
  • Responsible for auditing medical bills to ensure that they are appropriate and adhere to the State Fee Schedules, customer guidelines and PPO discounts.
  • Responsible for validation of incoming data to the Bill Review system.
  • Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program. (“IIPP”)
  • Collaborated with cross-functional teams to define data requirements and enhance system integration.

Education

High School Diploma -

Joshua High School
Joshua, TX

Skills

  • Administrative support
  • Meticulous attention to detail
  • AR/AP
  • Reliable and responsible
  • Effective team coordination
  • Certified in 10-key
  • Document preparation
  • Invoice processing
  • Multi-line phone proficiency
  • Bookkeeping
  • Proficient in QuickBooks
  • Quality control

Accomplishments

  • Managed confidential communications and logistics for senior leadership, resulting in seamless coordination across multiple departments.
  • Created SOPs for executive travel and expense management, decreasing approval turnaround times by 30%.
  • Conducted full-cycle AP/AR audits, recovering $15,000+ in missed credits and preventing future loss.
  • Streamlined invoicing and follow-up processes, reducing outstanding accounts by 30% in 3 months.
  • Resolved invoicing discrepancies within 24 hours, improving client trust and reducing payment delays.
  • Led fee schedule review initiative for healthcare billing, identifying errors that saved the organization over $20,000 annually.
  • Designed a reconciliation log that reduced claim denials due to documentation gaps by 50%.
  • Verified patient benefits across 15+ insurance carriers, maintaining 98% accuracy in coverage documentation.
  • Accelerated insurance authorization processes by building intake templates, shortening service delays by 40%.

Interests

  • Passionate about rescuing and caring for animals, involved in pet advocacy
  • Devoted to creating meaningful family experiences through educational outings and creative activities with my children
  • Enthusiastic about community engagement and contributing to causes that promote well-being and empathy

Timeline

Executive Assistant/Accounts Receivable

Automated Gate Services/ Access Overhead Door
01.2022 - 06.2025

Patient Benefits Coordinator

Pacific Dental Services
11.2015 - 12.2021

Bill Review Analyst/Data Verification Specialist

CorVel
02.2011 - 11.2015

High School Diploma -

Joshua High School
Sharon Martinez