Highly-focused and ambitious Human Resources professional with 13+ years of experience as a Talent Acquisition Specialist with a versatile background interviewing and selecting employees in healthcare and human services. Brings extensive customer service relationship building and elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, that includes experience training, full cycle recruitment, development and key aspects of hiring and onboarding.
Overview
12
12
years of professional experience
Work History
Director of Human Resources
Neurology Center of New England PC
08.2020 - Current
Actively served as part of team leadership council, to develop or implement personnel policies, procedures and strategies to increase employee engagement levels
Managed 7 front desk staff
Created positive work environment experience by promoting team building initiatives and resolving conflicts between employees
Monitored employee attendance records to ensure adherence to company policies
Drafted job descriptions and prepared job postings for open positions
Designed and conducted constructive and timely employee performance evaluation process and merit program for employees and providers
Interpreted and explained human resources policies, procedures, or regulations to all staff
Planned and executed annual staff appreciation event
Created comprehensive orientation program to acquaint new employees with company programs, guidelines, policies and procedures
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes
Developed and implemented hiring criteria and employment selection assessments to improve staffing quality
Utilized HireRight to run all background checks for new employee hires
Prepared or maintained employment records using Paychex
Scheduled mandatory HR and OSHA annual training for all employees
Managed employee benefits programs, such as health insurance, retirement plans, and vacation time
Ensured compliance with federal, state, and local employment laws by monitoring changes in regulations
Addressed harassment allegations, work complaints or other employee concerns
Handled discipline and termination of employees in accordance with company policy
Credentialing for medical billing of all new providers to verify licenses, certifications, and qualifications.
Talent Acquisition Specialist
BAMSI
01.2018 - 01.2020
Responsible for full cycle recruiting, new hire onboarding, benefit enrollment and employment presentations and training
Monitored and delivered a steady flow of qualified candidates to hiring managers, while maintaining a requisition load of 80-100 positions, that resulted in an annual hire rate of 250 new hires in both adult and children service roles
Sourced candidates via phone, job fairs, social media, email campaigns and TextRecruit to build a robust pipeline of candidates to match job criteria
Completed all pre-employment screenings including CORI, driving check, education verification, employment verifications and reference checks utilizing Accusource and SkillSurvey which resulted in the acquisition of quality long term employees
Assisted in the implementation of new ATS software (ICIMS) and new onboarding software (Ultipro) to automate and track tasks electronically to create a positive new hire and company experience.
DA Health Educator
Snow Companies
01.2015 - 01.2018
Responded to high volume of inbound telephone calls on an educational support line to provide resources, education and support to patients living with chronic conditions
Participated in ongoing training relating to diseases and regulations of Pharmaceutical/Biotechnology industry to ensure knowledge and sensitivity of each patient disease
Adhered to HIPAA and represented two Pharmaceutical/Biotechnology companies to provide patients access to correct information and awareness of treatment options that could better improve their quality of life while living with chronic disease
Documented patient encounters on Salesforce to maintain accurate records.
Human Resources Recruiter
Elizabeth Seton Residence
01.2012 - 01.2018
Full life-cycle recruitment efforts to fill 50 requisitions at any given time for roles essential in maintaining safety and quality of life for elderly population in both a rest home and skilled nursing facility setting
Assisted in open enrollment, employee appreciation and other company events and created home-like atmosphere where residents and staff were treated with respect and a feeling of inclusion and worth
Performed Payroll and Accounts Payable functions during a co-worker's maternity leave.
Medical office Scribe – Multiple Sclerosis Resource at Center for Neurology l Multiple Sclerosis Center for ArizonaMedical office Scribe – Multiple Sclerosis Resource at Center for Neurology l Multiple Sclerosis Center for Arizona